At a Glance
- Tasks: Deliver exceptional customer service and ensure passenger safety on flights.
- Company: Join TUI, a leading travel company with a focus on diversity and inclusion.
- Benefits: Enjoy fantastic holiday perks, health support, and free training.
- Why this job: Embrace a dynamic role where every day brings new adventures and opportunities.
- Qualifications: Must be 18+, fluent in English, and able to meet physical requirements.
- Other info: Flexible shifts and a supportive team environment await you!
The predicted salary is between 24000 - 36000 ÂŁ per year.
Are you ready to take your career to new heights? At TUI, weâre looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!
ABOUT OUR OFFER
- Fantastic holiday benefits including discounts, special offers and life assurance
- Health and Wellbeing support in five key areas â Financial, Health, Social, Community and Career
- Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
- Complimentary uniform and work-related airport parking
- Excellent rates with foreign exchange
- Pension scheme
ABOUT THE JOB
As a Cabin Crew member, youâll deliver exceptional customer service with a âsales through serviceâ mind-set. As a âmaker of happyâ, customer satisfaction is at the heart of everything you do. Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. Youâll always be looking for opportunities to grow and develop. A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues. Committed and passionate, youâll enjoy working as a team to deliver results. Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.
ABOUT YOU
- Passionate about delivering exceptional customer service and going the extra mile.
- Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently.
- Skilled at handling multiple priorities, solving problems, and staying composed even under pressure.
- A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues.
- Flexible and positive mindset, ready for a role where no two days are the same.
ABOUT OUR REQUIREMENTS
- Youâre 18 years of age on the first day of your new entrant course
- Youâre able to reach a height of 6ft.2â or 1.89 m, bare feet flat on the floor
- Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
- Youâre able to swim at least 25 meters
- Youâre willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
- You can understand, speak and write good English equivalent to CEFR B2 or ILR L3
- Able to work shifts across a 24/4 flight programme and be able to report in uniform at Base in 90 minutes.
- Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel.
- Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines.
Please note that this role may close quickly if our requirements are met, so we encourage you to apply as soon as possible. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Cabin Crew Bournemouth in Christchurch employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Cabin Crew Bournemouth in Christchurch
â¨Tip Number 1
Get to know the company! Research TUI and understand their values, mission, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of scenarios where you can demonstrate your ability to handle difficult situations with a smile. Role-playing with friends can be super helpful!
â¨Tip Number 3
Network like a pro! Connect with current or former TUI cabin crew on LinkedIn or at industry events. They can provide insider tips and might even give you a heads-up about job openings before they go public.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining the TUI family. Donât wait too long, as roles can close quickly!
We think you need these skills to ace Cabin Crew Bournemouth in Christchurch
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for travel and customer service shine through. We want to see how excited you are about the role and how you can contribute to making our customers happy!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background aligns with what weâre looking for in a Cabin Crew member.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why youâd be a great fit for us.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way to ensure your application gets to us quickly and efficiently. Plus, youâll find all the info you need about the role there!
How to prepare for a job interview at TUI Cruises GmbH
â¨Know Your Stuff
Before the interview, make sure you understand TUI's values and what it means to be part of their Cabin Crew. Familiarise yourself with their customer service approach and safety protocols. This will show that you're genuinely interested and prepared.
â¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. TUI is all about delivering exceptional service, so highlight your ability to handle difficult situations and keep a positive attitude under pressure.
â¨Demonstrate Team Spirit
Cabin Crew work closely as a team, so be ready to discuss how you collaborate with others. Share stories that illustrate your teamwork skills and how you adapt to different personalities and working styles.
â¨Be Ready for the Unexpected
In this role, flexibility is key. Think of scenarios where you've had to adapt quickly to changes or emergencies. Show that you can stay calm and composed, and that you're eager to learn and master new challenges.