At a Glance
- Tasks: Inspire customers and create unforgettable holiday experiences as a Retail Apprentice Travel Advisor.
- Company: Join TUI, a leading travel company with a culture of care and inclusivity.
- Benefits: Starting salary of £8.50 per hour, commission scheme, and fantastic holiday discounts.
- Other info: Enjoy a dynamic work environment with support for your development and career progression.
- Why this job: Gain valuable insights into travel while working towards a Level 3 Travel Consultant qualification.
- Qualifications: Passion for customer service, GCSEs in English and Maths, and a drive to achieve goals.
The predicted salary is between 17640 - 18480 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as an Apprentice Travel Advisor in our Chesterfield store, we’ll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences.
As part of our commitment to provide exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends, bank holidays and evenings at some of our busier stores.
About our offer:
- TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first year.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
About the job:
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales and objectives.
- You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually.
- If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint.
- You’ll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours.
- You’ll be given time within your working week to complete practical and written assignments via your online learning platform.
About you:
- Good knowledge of excellent customer service and a genuine passion to work within tourism.
- Dedicated to achieve goals, targets and a Level 3 Travel Consultant qualification.
- Self-motivated and willing to act on feedback, remaining positive when faced with challenges.
- Willing to embrace change and adapt to new ways of working.
- A team player who engages and collaborates with our customers and colleagues.
- An organised individual who takes pride in their work and able to communicate effectively.
- Grade 9 – 4 GCSE or equivalent in both English and Maths.
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
For the Hiring Manager to have sight of your application, you’ll also need to complete our online assessment - you’ll be prompted to do this once you’ve submitted your application.
Please note, if you’ve been interviewed for this role within the last 6 months, we’re unable to consider a further application at this time.
Retail Apprentice Travel Advisor in Chesterfield employer: TUI Cruises GmbH
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Apprentice Travel Advisor in our Chesterfield store, you'll not only receive a competitive starting salary but also enjoy fantastic holiday benefits, comprehensive health and wellbeing initiatives, and dedicated investment in your career development. Join us to create unforgettable holiday experiences while working in a dynamic environment that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Apprentice Travel Advisor in Chesterfield
✨Tip Number 1
Get to know TUI and their values! Before your interview, do a bit of research on the company culture and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating unforgettable holiday experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show your passion for travel! Whether it's sharing your favourite holiday destination or discussing travel trends, let your enthusiasm shine through. This will help you stand out as someone who truly loves the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of the travel industry.
We think you need these skills to ace Retail Apprentice Travel Advisor in Chesterfield
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or destinations that have inspired you. We want to see how excited you are about creating unforgettable holiday experiences for our customers.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Highlight your customer service experience and any relevant achievements. This shows us that you understand what we're looking for!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and express why you’d be a great fit for our team. Remember, we’re looking for someone who can engage with customers and colleagues alike!
Complete the Online Assessment:Don’t forget that after submitting your application, you’ll need to complete our online assessment. It’s a crucial step in the process, so make sure you do it promptly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Stuff About Travel
Before the interview, brush up on your knowledge of popular holiday destinations, travel trends, and TUI's offerings. Being able to discuss specific locations or experiences will show your passion for the role and impress the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your dedication to creating unforgettable holiday experiences.
✨Be Ready to Adapt
Since the role involves embracing change, be prepared to discuss how you've adapted to new challenges in previous roles. Highlight your flexibility and willingness to learn, as this aligns with TUI's commitment to supporting your development.
✨Engage with Enthusiasm
During the interview, let your passion for travel shine through. Engage with the interviewer by asking questions about the company culture and the apprenticeship programme. This shows you're genuinely interested and ready to be part of the team.
