At a Glance
- Tasks: Inspire customers and sell unforgettable holidays while smashing your sales targets.
- Company: Join TUI, a leading holiday company with a culture of care and inclusivity.
- Benefits: Earn £13.09 per hour plus commission, enjoy holiday discounts, and access health benefits.
- Other info: Flexible shifts, excellent career progression, and a commitment to diversity and inclusion.
- Why this job: Be part of a fun team that creates amazing holiday experiences for customers.
- Qualifications: Passion for customer service, strong sales drive, and ability to adapt in a fast-paced environment.
The predicted salary is between 27000 - 30000 € per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Ballymena store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
About Our Offer- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Retail Travel Advisor in Ballymena employer: TUI Cruises GmbH
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Ballymena store, you'll not only enjoy competitive pay and commission opportunities but also benefit from extensive training, career progression, and a range of health and wellbeing initiatives. Join us to create unforgettable holiday experiences while working in a dynamic environment that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Ballymena
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TUI's values and mission. This way, you can show how your passion for travel aligns with their commitment to creating unforgettable holiday experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your dedication to exceptional service.
✨Tip Number 3
Show off your adaptability! TUI values those who can embrace change, so be prepared to discuss times when you successfully navigated challenges or adapted to new situations in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI team and ready to smash those sales targets!
We think you need these skills to ace Retail Travel Advisor in Ballymena
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire our customers and colleagues with your love for creating unforgettable holiday experiences.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences that match the job description. We’re looking for someone who can smash their targets and adapt to change, so give us examples of how you've done this in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications and passion without any confusion.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations, activities, and customer experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlighting your dedication to exceptional service will resonate well, especially since TUI values creating unforgettable holiday experiences.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in a fast-paced environment. TUI looks for team players who can bounce back from challenges, so share stories that demonstrate your resilience and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in TUI's culture and commitment to diversity and inclusion. This not only reflects your enthusiasm but also helps you gauge if the company aligns with your values.
