Digital Analyst in Luton

Responsibilities

• You’ll be responsible for identifying, sourcing, and consolidating data from across the TUI Group into a unified database system, enabling comprehensive cross-functional analysis and insight.
• You’ll analyse platform usage and performance data to identify trends and patterns that inform product decisions and optimisation efforts for our customer data platforms.
• We’ll rely on you to monitor and report on key performance indicators, ensuring stakeholders have clear visibility into platform performance and business impact.
• Your analysis of customer data will help identify valuable segments, behaviours, and trends that inform platform enhancements and personalisation strategies.
• Supporting our A/B testing and experimentation efforts, you’ll analyse results and provide recommendations that drive continuous improvement.
• Creating compelling data visualisations and reports, you’ll effectively communicate complex insights to both technical and non-technical stakeholders across the organisation.
• Working collaboratively with product and technology teams, you’ll help define performance requirements for new platform features and ensure proper implementation of tracking.

Qualifications

• You have proven experience in digital analytics, business intelligence, or related roles, with a strong foundation in data analysis and reporting.
• Proficiency with analytics and visualisation tools such as Tableau, Power BI, or Google Analytics enables you to transform raw data into meaningful insights.
• Your knowledge of SQL or other data query languages allows you to extract and manipulate data effectively to answer business questions.
• Understanding customer data platforms and digital ecosystems comes naturally to you, along with awareness of data governance and privacy considerations.
• Strong analytical thinking and problem-solving abilities help you tackle complex challenges and identify opportunities for improvement.
• Your excellent communication skills enable you to present data insights clearly to diverse audiences, translating technical findings into business value.

Benefits

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.