TUI Care Foundation seeks to design and evolve the airline product and customer journey across booking, pre-travel, airport, inflight and post-travel, while navigating regulatory complexity to maximise customer value and revenue.
You will translate strategies into an integrated CX lifecycle across markets, routes and fleets, driving stakeholder alignment and scale in a highly matrixed airline organisation.
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CX Product Design Manager β Travel & Growth, Flexible Work in Luton employer: Tui Care Foundation
At TUI Care Foundation, we pride ourselves on being an excellent employer that values flexibility and teamwork. Our supportive work culture fosters professional growth, offering opportunities for skill development in a dynamic environment dedicated to compliance and efficiency. Located in a vibrant setting, we provide our employees with the chance to make a meaningful impact while enjoying a balanced work-life experience.