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- Tasks: Become a destination expert and create unforgettable holiday experiences for customers.
- Company: Join TUI, the best-loved holiday company with a culture of care and inclusivity.
- Benefits: Earn £12.04 per hour, enjoy commission, discounts, and flexible time off options.
- Why this job: Embrace challenges, develop your skills, and help customers make amazing memories.
- Qualifications: No specific qualifications required; just a passion for travel and customer service.
- Other info: Varied shifts including weekends and evenings to fit your schedule.
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Southport store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company., Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
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You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
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If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
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As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
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TUI offers more than just a basic salary which already starts at £12.04 per hour
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Be rewarded for exceeding your targets with our commission scheme
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Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
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Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
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Investment in your development and career progression
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Pension scheme and life assurance
TUI Retail Travel Advisor, Southport, 18 Hours employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TUI Retail Travel Advisor, Southport, 18 Hours
✨Tip Number 1
Familiarize yourself with popular holiday destinations and current travel trends. This knowledge will help you engage with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. Being able to confidently recommend products and handle objections will set you apart as a candidate.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully resolved complaints or challenges in previous roles. TUI values problem-solving abilities highly.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns, including weekends and evenings. Highlighting your willingness to adapt will align with TUI's commitment to exceptional customer service.
We think you need these skills to ace TUI Retail Travel Advisor, Southport, 18 Hours
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the TUI Retail Travel Advisor position. Understand the key responsibilities, such as creating unforgettable holiday experiences and exceeding sales objectives, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or customer service roles. Showcase specific examples where you successfully resolved customer complaints or exceeded sales targets to demonstrate your suitability for the role.
Showcase Your Passion for Travel: Express your enthusiasm for travel and helping customers create memorable experiences. Mention any personal travel experiences or knowledge of destinations that could enhance your ability to recommend holidays effectively.
Tailor Your Application: Customize your CV and cover letter to reflect TUI's values and culture of care. Use language from the job description, such as 'customer engagement' and 'embracing change', to show that you align with their mission and are a great fit for the team.
How to prepare for a job interview at TUI AG
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and customer service during the interview. Share personal experiences or stories that highlight your love for exploring new destinations, as this will resonate with TUI's mission of creating unforgettable holiday experiences.
✨Demonstrate Sales Skills
Prepare to discuss your previous sales experiences and how you have successfully met or exceeded targets. Use specific examples to illustrate your ability to engage customers and close sales, as this is a key aspect of the role.
✨Embrace Change and Challenges
TUI values adaptability, so be ready to talk about times when you've faced challenges in a customer service role. Highlight how you approached these situations, resolved issues, and maintained a positive experience for the customer.
✨Familiarize Yourself with Technology
Since the role involves using various systems, it’s beneficial to mention any relevant technology skills you possess. If you have experience with booking systems or customer relationship management software, be sure to bring that up during the interview.
