At a Glance
- Tasks: Lead a team to create unforgettable holiday experiences and exceed sales targets.
- Company: Join TUI, the best-loved holiday company with an inclusive culture.
- Benefits: Starting salary of £15.34 per hour, commission, discounts, and holiday perks.
- Other info: Enjoy flexible shifts and excellent career progression opportunities.
- Why this job: Make a real impact in travel while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Store Manager at our Swindon The Parade store, you will lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results.
You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings.
Develop your team to be proactive and investigate and resolve every question or complaint. If things don’t go quite right, you will be confident to step in and take ownership. You will use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our business.
As technology advances, so does TUI. You will work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey. Drive your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets'. Recruit and retain talent, maintaining high levels of engagement and low levels of attrition.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
TUI offers much more than just a starting salary of £15.34 per hour. Be rewarded for exceeding your targets with our commission and discretionary bonus schemes. Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career. Investment in your development and career progression. Pension scheme and life assurance.
Retail Manager in Swindon employer: TUI AG
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Manager at our Swindon The Parade store, you will not only lead a passionate team but also enjoy a wealth of benefits including competitive pay, commission opportunities, and exceptional holiday perks. With a strong focus on employee development and well-being, TUI is dedicated to helping you grow your career while creating unforgettable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager in Swindon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that Store Manager role at TUI.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to share specific examples of how you've smashed targets in the past. Use numbers and results to back up your claims – it’s all about proving you can deliver exceptional sales and service.
✨Tip Number 3
Research TUI inside out! Know their values, products, and what makes them tick. This will not only help you in interviews but also show that you're genuinely interested in being part of their team. Plus, it’ll give you some great talking points when you apply through our website.
✨Tip Number 4
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email. Show them you’re keen and ready to take ownership of your career – just like you would in the Store Manager role!
We think you need these skills to ace Retail Manager in Swindon
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping customers create unforgettable holiday experiences.
Highlight Your Leadership Skills:As a Retail Manager, you'll be leading a team, so make sure to showcase your leadership abilities. Use examples from your past roles where you've inspired and coached others to achieve their goals.
Emphasise Customer-Centric Mindset:TUI is all about putting customers at the heart of everything we do. In your application, mention how you've used customer feedback to improve service or resolve issues in previous jobs. This shows you understand the importance of customer satisfaction!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed and allows us to see your enthusiasm for joining the TUI family right from the start!
How to prepare for a job interview at TUI AG
✨Know the Company Inside Out
Before your interview, make sure you research TUI thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and coached them to achieve targets. Be ready to discuss specific situations where you took ownership and resolved issues.
✨Emphasise Customer-Centricity
TUI places customers at the heart of their business. Be prepared to talk about how you've used customer feedback to improve service or resolve complaints. Share any experiences where you went above and beyond to create memorable customer experiences.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about potential situations you might face as a Retail Manager and how you would approach them. Practising these scenarios can help you feel more confident during the interview.
