At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team that creates amazing holiday memories.
- Qualifications: Passion for travel and strong customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Shrewsbury store, we will support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers much more than just a starting salary of £13.09 per hour. Be rewarded for exceeding your targets with our commission scheme. Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career. Investment in your development and career progression. Pension scheme and life assurance.
ABOUT THE JOBUse your passion to inspire our customers and colleagues whilst enjoying a great amount of fun. Your drive to achieve will lead you to exceed your sales objectives; in Retail we call it 'Smashing your Targets'. You will embrace change and rise to the challenges of a customer engaged role both face to face and virtually. If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint. As technology advances, so does TUI; you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Shrewsbury employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Shrewsbury
✨Tip Number 1
Get to know TUI and what they stand for! Research their values, culture, and the types of holidays they offer. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Practice your sales pitch! As a Retail Travel Advisor, you'll need to sell experiences, not just holidays. Think about how you can create an emotional connection with customers and practice sharing your own travel stories to inspire them.
✨Tip Number 3
Be ready to showcase your problem-solving skills. If things go awry during the interview, don’t panic! Share examples of how you've handled tricky situations in the past, whether it’s resolving a customer complaint or adapting to unexpected changes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back for new opportunities to join the TUI family!
We think you need these skills to ace Retail Travel Advisor in Shrewsbury
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for travel shine through in your application. We want to see how much you love helping people create unforgettable holiday experiences, so share any relevant stories or experiences that highlight your passion!
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any customer service experience and sales achievements, as these are key to smashing your targets with us. A personalised CV shows us you’re serious about joining our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for TUI. Use it to explain how your skills align with our values and how you can contribute to creating amazing holiday experiences for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at TUI AG
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Customer-Centric Mindset
Prepare examples of how you've put customers first in previous roles. TUI values creating unforgettable experiences, so think about times when you went above and beyond to meet a customer's needs.
✨Embrace Flexibility
Since the role involves varied shifts, be ready to discuss your availability and willingness to work weekends and evenings. Highlighting your adaptability will demonstrate that you're a great fit for the dynamic retail environment.
✨Showcase Your Sales Skills
Think of specific instances where you've smashed sales targets or contributed to team goals. TUI is looking for driven individuals, so sharing your achievements will help you stand out as a candidate who can excel in this role.