At a Glance
- Tasks: Become a destination expert, selling holidays and creating unforgettable experiences for customers.
- Company: Join TUI, the best-loved holiday company with a culture of care and inclusivity.
- Benefits: Enjoy a starting salary of £12.58 per hour, commission, discounts, and additional time off.
- Other info: Flexible shifts, training on new systems, and a commitment to diversity and inclusion.
- Why this job: Inspire customers while smashing sales targets in a fun, dynamic environment.
- Qualifications: Excellent customer service skills and a passion for achieving goals are essential.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Leamington Spa store, we’ll support you to become a destination expert so that you can recommend and sell holidays, cruises, UK breaks, and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers more than just a basic salary, which already starts at £12.58 per hour. Be rewarded for exceeding your targets with our commission scheme. Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community, and Career. Investment in your development and career progression. Pension scheme and life assurance.
ABOUT THE JOBUse your passion to inspire our customers and colleagues whilst enjoying a great amount of fun. Your drive to achieve will lead you to exceed your sales objectives; in Retail, we call it ‘Smashing your Targets’. You’ll embrace change and rise to the challenges of a customer-engaged role both face to face and virtually. If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint. As technology advances, so does TUI; you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
ABOUT YOU- Excellent customer service skills with a genuine passion to go above and beyond.
- A strong dedication to achieve goals and sales targets.
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
- Ability to embrace change and adapt to new ways of working.
- A team player who engages and collaborates with our customers and colleagues.
- An organised individual who takes pride in their work and communicates effectively.
- Able to work a varied shift pattern each week in line with shop opening and closing times.
From a workplace to a place to belong. At TUI, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are because together, our potential is limitless. We’re committed to supporting candidates with disabilities and impairments, so if you require any support, please let us know. To apply for this role, part of the application process will require you to complete an online assessment. You’ll receive an email to complete this once your application has been submitted.
Retail Travel Advisor in Royal Leamington Spa employer: TUI AG
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Leamington Spa store, you'll not only enjoy competitive pay starting at £12.58 per hour but also benefit from a commission scheme, fantastic holiday perks, and comprehensive health and wellbeing initiatives. With a strong focus on employee development and career progression, TUI is dedicated to creating a rewarding work environment where you can thrive while helping customers create unforgettable holiday experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Royal Leamington Spa
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like TUI AG who are looking for fresh talent for roles like Retail Travel Advisor.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like TUI AG and give you a leg up for your Retail Travel Advisor application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Retail Travel Advisor openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Retail Travel Advisor in Royal Leamington Spa
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Retail Travel Advisor role at TUI AG.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Retail Travel Advisor position at TUI AG.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of TUI AG.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to TUI AG's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Retail Travel Advisor.
How to prepare for a job interview at TUI AG
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at TUI AG.
