Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become a destination expert and create unforgettable holiday experiences for customers.
- Company: Join TUI, the best-loved holiday company with a culture of care and inclusivity.
- Benefits: Enjoy a starting salary of £12.58 per hour, commission, discounts, and additional time off.
- Why this job: Inspire others while smashing sales targets in a fun, dynamic environment.
- Qualifications: No specific qualifications required; just bring your passion and drive!
- Other info: Flexible shifts including weekends and evenings, with training on advanced systems.
The predicted salary is between 22000 - 30000 £ per year.
Here at TUI, you\’ll find we\’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Leeds Lands Lane store, we\’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You\’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you\’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
– TUI offers much more than just starting salary of £12.58 per hour
– Be rewarded for exceeding your targets with our commission scheme
– Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
– Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
– Investment in your development and career progression
– Pension scheme and life assurance
ABOUT THE JOB
– Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
– Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it \’Smashing your Targets\’
– You\’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
– If things don\’t go to plan, you\’ll need to be confident to actively investigate and resolve any question or complaint
– As technology advances so does TUI, you\’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
#J-18808-Ljbffr
Retail Travel Advisor employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor
✨Tip Number 1
Familiarise yourself with TUI's offerings and the latest travel trends. Being knowledgeable about popular destinations, cruise options, and UK breaks will help you engage customers effectively and demonstrate your passion for travel.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer interactions, from making recommendations to resolving complaints, which is crucial in a retail environment.
✨Tip Number 3
Network with current or former TUI employees to gain insights into the company culture and expectations. They can provide valuable tips on what it takes to succeed as a Retail Travel Advisor and how to stand out during the hiring process.
✨Tip Number 4
Be prepared to discuss your sales achievements and how you've exceeded targets in previous roles. Highlighting your drive and success in sales will resonate well with TUI's focus on smashing targets and delivering exceptional customer experiences.
We think you need these skills to ace Retail Travel Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TUI is looking for in a Retail Travel Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in customer service and sales. Use specific examples that demonstrate your ability to exceed targets and create memorable experiences for customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention why you want to work for TUI specifically and how you can contribute to their culture of care.
Highlight Relevant Skills: Emphasise skills such as problem-solving, adaptability, and communication in your application. These are crucial for handling customer inquiries and complaints effectively.
How to prepare for a job interview at TUI AG
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations that inspire you, as this will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Understand TUI's Values
Familiarise yourself with TUI's culture of care and commitment to customer service. Be prepared to discuss how you align with these values and how you can contribute to creating unforgettable holiday experiences for customers.
✨Prepare for Sales Scenarios
Since the role involves exceeding sales targets, think of examples from your past experiences where you've successfully sold a product or resolved a customer's issue. Practising these scenarios will help you articulate your skills effectively during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and TUI's approach to customer service. This shows your interest in the position and helps you gauge if the company is the right fit for you.
