Personality and experience will assist you to guide, coach and develop your team to collaboratively reach high performance and standards that drive engagement
- Assist your manager in developing the team to be proactive and actively investigate and resolve every question or complaint. If things don't go quite right, you'll have the confidence to step in and take ownership
- As technology advances so does TUI, you'll work with a variety of systems empowering you to enhance your knowledge to actively improve our customer digital journey
- Monitor and report on customer feedback, spot trends, improve customer satisfaction and loyalty to grow our business
Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as a Deputy Manager at our Rushden Lakes (inside NEXT) shop, you'll work alongside the manager to lead, inspire, coach and develop a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products, achieving sales and service targets through providing exceptional sales and service. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just a starting salary of £14.83 per hour
- Be rewarded for exceeding your targets with our commission and discretionary bonus schemes
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance.
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Retail Deputy Manager employer: TUI AG
At TUI, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture in our Horsham store. As a Retail Travel Advisor, you'll not only enjoy competitive pay and commission for smashing your targets but also benefit from extensive training, career development opportunities, and a range of fantastic holiday perks that make every day rewarding. Join us to create unforgettable holiday experiences while being part of a team that values diversity and supports your personal and professional growth.
