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- Tasks: Help customers plan unforgettable holidays while smashing sales targets.
- Company: Join TUI, a leading travel company dedicated to exceptional customer service.
- Benefits: Earn a competitive salary, enjoy commission, and access amazing holiday discounts.
- Why this job: Gain valuable skills with training and support while making travel dreams come true.
- Qualifications: No prior experience needed; just bring your passion for travel and customer service.
- Other info: Flexible shifts including weekends and evenings, plus a dedicated learning coach.
Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’
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You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
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If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
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As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
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You’ll be given time within your working week to complete practical and written assignments via your online learning platform and assigned a dedicated learning coach who’ll guide you through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.
As part of our commitment to provide exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores.
ABOUT OUR OFFER
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TUI offers more than just a basic salary which already starts at £6.92 per hour
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Be rewarded for exceeding your targets with our commission scheme
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Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
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Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
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Investment in your development and career progression
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Pension scheme and life assurance
Retail Apprentice Travel Advisor employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Apprentice Travel Advisor
✨Tip Number 1
Show your enthusiasm for travel and customer service during your interactions. Whether it's in a casual conversation or a formal interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarize yourself with TUI's offerings and recent developments in the travel industry. Being knowledgeable about the company and its services will allow you to engage in meaningful discussions and show that you're proactive about understanding the business.
✨Tip Number 3
Highlight your adaptability and willingness to learn new technologies. Since the role involves using various systems, sharing examples of how you've successfully adapted to new tools or processes in the past can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle challenges and customer complaints. Think of specific examples where you've turned a negative situation into a positive outcome, as this aligns perfectly with TUI's commitment to exceptional customer service.
We think you need these skills to ace Retail Apprentice Travel Advisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and expectations of a Retail Apprentice Travel Advisor. Highlight your drive to achieve sales targets and your ability to adapt to customer needs in your application.
Showcase Your Customer Service Skills: Emphasize any previous experience in customer service roles, whether face-to-face or virtual. Provide examples of how you've successfully resolved customer complaints or questions in the past.
Highlight Your Adaptability: Discuss your ability to embrace change and learn new technologies. Mention any relevant training or systems you've used before that could relate to the role at TUI.
Express Your Enthusiasm for Travel: Convey your passion for travel and how it motivates you to provide exceptional service. Share any personal experiences that have shaped your understanding of what makes a memorable holiday.
How to prepare for a job interview at TUI AG
✨Show Your Sales Drive
Make sure to highlight your passion for achieving sales targets. Share specific examples from your past experiences where you exceeded goals or helped a team succeed in a sales environment.
✨Embrace Change and Challenges
Demonstrate your adaptability by discussing times when you faced unexpected challenges. Explain how you approached these situations and what you learned from them, showing that you can thrive in a dynamic role.
✨Highlight Team Collaboration
Since teamwork is crucial, be prepared to talk about how you've worked with colleagues to resolve issues or improve customer service. Mention any specific instances where collaboration led to positive outcomes.
✨Express Enthusiasm for Learning
Convey your eagerness to learn and grow within the role. Discuss your willingness to engage with training programs and how you plan to use the knowledge gained to enhance customer experiences.
