At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Other info: Flexible shifts with opportunities for career progression and personal development.
- Why this job: Be part of creating amazing holiday memories while developing your skills.
- Qualifications: Passion for travel and excellent customer service skills.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Newbury store, we will support you to become a destination expert so that you can recommend and sell holidays, cruises, UK breaks, and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends, bank holidays, and evenings at some of our busier stores.
About Our Offer- TUI offers much more than just a starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community, and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun. Your drive to achieve will lead you to exceed your sales objectives; in Retail, we call it 'Smashing your Targets'. You will embrace change and rise to the challenges of a customer-engaged role both face to face and virtually. If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint. As technology advances, so does TUI; you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Newbury employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Newbury
✨Tip Number 1
Get to know TUI and what they stand for! Research their values and culture so you can show how you fit in. When you walk into that interview, let your passion for travel shine through!
✨Tip Number 2
Practice your sales pitch! As a Retail Travel Advisor, you'll need to sell holidays like a pro. Role-play with a friend or family member to get comfortable with recommending destinations and handling customer queries.
✨Tip Number 3
Be ready to share your own travel experiences! Personal stories can make you relatable and memorable. Think about how your adventures can inspire customers to book their next holiday with TUI.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Retail Travel Advisor in Newbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping others create unforgettable holiday experiences.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention any travel-related skills or knowledge you have!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TUI AG
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you resolved issues or went above and beyond to create memorable experiences for customers, as this is key for a Retail Travel Advisor.
✨Embrace Flexibility
TUI values adaptability, so be ready to discuss how you handle changing situations. Share instances where you've successfully adapted to new challenges or worked varied hours, demonstrating your willingness to meet customer needs.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about training opportunities or how the team collaborates to exceed sales targets, which will reflect your enthusiasm for joining TUI.