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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 1040 - 1560 £ per month.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Hereford store, we will support you to become a destination expert so that you can recommend and sell holidays, cruises, UK breaks, and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends, bank holidays, and evenings at some of our busier stores.
About our offer:
- TUI offers much more than just a starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community, and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
About the job:
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales objectives; in Retail, we call it 'Smashing your Targets'.
- You will embrace change and rise to the challenges of a customer-engaged role both face to face and virtually.
- If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint.
- As technology advances, so does TUI; you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Hereford employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Hereford
✨Tip Number 1
Get to know TUI and what makes them tick! Research their values, culture, and the types of holidays they offer. This way, when you chat with them, you can show off your passion for travel and how you can help create those unforgettable experiences.
✨Tip Number 2
Practice your sales pitch! Think about how you would recommend a holiday to a friend. Use that same enthusiasm and personal touch in your conversations during interviews. Remember, it’s all about smashing those targets and showing you can inspire customers!
✨Tip Number 3
Be ready to tackle any questions or complaints head-on. Show them you’re not just a problem-solver but someone who genuinely cares about customer satisfaction. Share examples from your past where you turned a negative experience into a positive one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Retail Travel Advisor in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping others create unforgettable holiday experiences. Share any personal travel stories or experiences that inspired you to apply.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention any skills that align with our values, like teamwork and adaptability. We love seeing how you can fit into our culture!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on making your application shine!
How to prepare for a job interview at TUI AG
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and current travel trends. TUI is all about creating unforgettable experiences, so being able to discuss various locations and what makes them special will show your passion and knowledge.
✨Customer-Centric Mindset
Prepare examples of how you've put customers first in previous roles. TUI values exceptional customer service, so think of times when you went above and beyond to ensure a great experience for someone. This will demonstrate that you understand their core values.
✨Embrace Flexibility
Since the role involves varied shift patterns, be ready to discuss your availability and willingness to work weekends and bank holidays. Showing that you're adaptable and open to change will resonate well with the interviewers.
✨Show Your Sales Drive
TUI wants someone who can 'smash their targets'. Prepare to talk about your sales achievements and how you plan to exceed expectations in this role. Highlighting your motivation and strategies for success will make you stand out as a candidate.
