At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team while creating amazing holiday memories for others.
- Qualifications: Passion for travel and strong customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 22000 - 36000 £ per year.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Hastings store, we will support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
ABOUT THE JOB
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
- You will embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Hastings employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Hastings
✨Tip Number 1
Get to know the company! Research TUI and their values, especially their focus on customer experience. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! As a Retail Travel Advisor, you'll need to sell holidays and experiences. Role-play with friends or family to get comfortable with recommending products and handling objections.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining TUI and ready to embrace the adventure of helping customers create unforgettable holiday experiences.
We think you need these skills to ace Retail Travel Advisor in Hastings
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping people create unforgettable holiday experiences.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable: Use a friendly tone in your cover letter. We’re all about creating connections with our customers, so show us your personality and how you can bring that to the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you’ve got to offer.
How to prepare for a job interview at TUI AG
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and current travel trends. TUI is all about creating unforgettable experiences, so being able to discuss various locations and what makes them special will show your passion and knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. TUI values exceptional service, so demonstrating your ability to handle complaints or tricky situations with confidence will set you apart.
✨Embrace the Sales Mindset
Familiarise yourself with sales techniques and be ready to discuss how you can 'smash your targets'. Think of ways you’ve successfully met or exceeded sales goals in previous roles, as this will resonate well with the interviewers.
✨Be Ready for Change
TUI is all about embracing change, especially in a fast-paced retail environment. Prepare to discuss how you adapt to new technologies or processes, and share any experiences where you’ve successfully navigated change in your work.