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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team and create amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills required.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 11 - 16 £ per hour.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Great Yarmouth store, we will support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
About our offer:
- TUI offers much more than just a starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
About the job:
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales objectives; in Retail we call it 'Smashing your Targets'.
- You will embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
- If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint.
- As technology advances, so does TUI; you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Great Yarmouth employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Great Yarmouth
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and customer service approach. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your sales pitch! As a Retail Travel Advisor, you'll need to sell holidays and experiences. Role-play with friends or family to get comfortable with recommending products and handling objections.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or attend local travel fairs. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to jump into the TUI family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Travel Advisor in Great Yarmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping people create unforgettable holiday experiences.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable: Use a friendly tone in your cover letter. We’re all about creating connections with our customers, so show us your personality and how you can bring that to the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at TUI AG
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you resolved issues or went above and beyond to ensure customer satisfaction, as this is key for a Retail Travel Advisor role.
✨Embrace the Sales Aspect
Familiarise yourself with sales techniques and be ready to discuss how you would approach meeting sales targets. TUI values candidates who can demonstrate their drive to exceed objectives, so think of ways you've successfully sold products or services in the past.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Practice responding to potential situations you might encounter as a Travel Advisor, such as handling a complaint or recommending a holiday package, to showcase your problem-solving skills.