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- Tasks: Lead a team to create unforgettable holiday experiences and exceed sales targets.
- Company: Join TUI, the best-loved holiday company with an inclusive culture.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for personal growth.
- Why this job: Make a real impact by helping customers find their dream holidays.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
The predicted salary is between 28800 - 43200 £ per year.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Store Manager at our Clacton-On-Sea store, you will lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results.
You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings.
Develop your team to be proactive and investigate and resolve every question or complaint. If things don’t go quite right, you will be confident to step in and take ownership.
You will use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our business. As technology advances, so does TUI; you will work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey.
Drive your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets'. Recruit and retain talent, maintaining high levels of engagement and low levels of attrition.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends.
Retail Manager in Clacton-on-Sea employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Clacton-on-Sea
✨Tip Number 1
Get to know the company inside out! Research TUI's values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their culture and goals.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your leadership skills and how you've driven sales in the past. Think of specific examples where you’ve led a team to success or turned a challenging situation around. We all love a good story!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest by asking about team dynamics, customer feedback processes, or how they measure success. It’s a great way to demonstrate your proactive approach and commitment to improving customer satisfaction.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital journey we’re on at TUI. Let’s get you smashing those targets!
We think you need these skills to ace Retail Manager in Clacton-on-Sea
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping customers create unforgettable holiday experiences.
Highlight Your Leadership Skills: As a Retail Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Talk about how you've inspired and coached teams in the past, and how you plan to do the same with us at TUI.
Emphasise Customer-Centric Mindset: We want to know how you put customers at the heart of everything you do. In your application, provide examples of how you've used customer feedback to improve service or resolve complaints effectively.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Retail Manager role. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at TUI AG
✨Know the Company Inside Out
Before your interview, make sure you research TUI thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and coached them to achieve targets. Use specific situations where you resolved conflicts or improved team performance.
✨Emphasise Customer-Centricity
TUI places customers at the heart of their business. Be ready to discuss how you've used customer feedback to improve service or resolve complaints. Share stories that highlight your commitment to creating unforgettable experiences for customers.
✨Be Ready for Change
The retail environment is always evolving, especially with technology. Prepare to discuss how you've adapted to changes in previous roles and how you plan to embrace new systems and processes at TUI to enhance the customer digital journey.
