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For Companies At a Glance
- Tasks: Inspire customers and colleagues while smashing sales targets in a fun retail environment.
- Company: Join TUI, a diverse and inclusive company dedicated to creating unforgettable holiday experiences.
- Benefits: Earn £13.09 per hour plus commission, enjoy holiday discounts, and access health and wellbeing support.
- Why this job: Become a destination expert and help create memorable holidays for customers.
- Qualifications: Excellent customer service skills and a passion for achieving sales goals.
- Other info: Flexible shifts with opportunities for career progression and personal development.
The predicted salary is between 1100 - 1500 £ per month.
Responsibilities
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'.
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint.
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond.
- A strong dedication to achieve goals and sales targets.
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
- Able to embrace change and adapt to new ways of working.
- A team player who engages and collaborates with our customers and colleagues.
- An organised individual who takes pride in their work and communicates effectively.
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
About the role / Requirements
- From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
- We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
- To apply for this role, part of the application process will require you to complete an online assessment within 5 days of application, this can be completed once your application has been submitted and you’ll also receive an email with all the details.
- Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Bury St Edmunds store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products.
- You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
- As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
Benefits
- TUI offers much more than just a starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
Retail Travel Advisor in Bury St Edmunds employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Bury St Edmunds
✨Tip Number 1
Get to know the company! Research TUI and its values, so you can show off your passion for travel and customer service during interviews. This will help you connect with the team and demonstrate that you're a perfect fit.
✨Tip Number 2
Practice your sales pitch! Since smashing targets is key in this role, prepare examples of how you've exceeded goals in the past. Be ready to share your strategies and how you can bring that same energy to TUI.
✨Tip Number 3
Show your adaptability! Be prepared to discuss times when you've embraced change or tackled challenges head-on. TUI values flexibility, so highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you'll be able to complete the online assessment right after submitting your application, making the process smooth and easy.
We think you need these skills to ace Retail Travel Advisor in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for travel shine through in your application. We want to see how your love for exploring new places can inspire our customers and colleagues alike!
Smash Those Targets: Highlight any past achievements where you've exceeded sales goals or targets. We’re all about smashing targets here at TUI, so show us how you’ve done it before!
Embrace Change: Talk about your adaptability and how you handle challenges. We thrive on change, so sharing examples of how you’ve embraced new ways of working will definitely catch our eye.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way to ensure we get all your details right and keep you updated on the next steps, including that all-important online assessment!
How to prepare for a job interview at TUI AG
✨Know Your Stuff
Before the interview, dive deep into TUI's offerings and values. Familiarise yourself with their holiday packages, customer service ethos, and any recent news about the company. This will not only show your passion but also help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've smashed sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your drive and ability to achieve goals, which is crucial for a Retail Travel Advisor.
✨Embrace Change
TUI values adaptability, so be ready to talk about times when you've successfully navigated change or faced challenges. Highlight your problem-solving skills and how you can bounce back from setbacks, as this is key in a fast-paced retail environment.
✨Be a Team Player
Since collaboration is essential, think of examples where you've worked effectively in a team. Discuss how you engage with colleagues and customers alike, and how you contribute to a positive work environment. This will resonate well with TUI's inclusive culture.