At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 22000 - 36000 £ per year.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Burgess Hill store, we will support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers much more than just a starting salary of £13.09 per hour:
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun. Your drive to achieve will lead you to exceed your sales objectives; in Retail we call it 'Smashing your Targets'. You will embrace change and rise to the challenges of a customer engaged role both face to face and virtually. If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint. As technology advances, so does TUI; you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Burgess Hill employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Burgess Hill
✨Tip Number 1
Get to know TUI and what makes them tick! Research their values, culture, and the types of holidays they offer. This way, when you chat with them, you can show off your knowledge and passion for travel, making you stand out as a candidate.
✨Tip Number 2
Practice your sales pitch! Think about how you would recommend a holiday to a friend. Use that same enthusiasm and personal touch in your conversations during interviews. Remember, it’s all about creating those unforgettable experiences!
✨Tip Number 3
Be ready to share examples of how you've smashed targets in the past. Whether it's in retail or another role, having specific stories about exceeding goals will show TUI that you have the drive to succeed in their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Travel Advisor in Burgess Hill
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for travel shine through in your application. We want to see how much you love creating unforgettable holiday experiences for customers, so share any personal travel stories or experiences that inspired you!
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention any skills that align with our culture of care and commitment to exceptional service.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate a well-structured letter that outlines why you’re the perfect fit for the role and how you can contribute to our team at TUI.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role and our company culture!
How to prepare for a job interview at TUI AG
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. TUI values exceptional service, so demonstrating your ability to create unforgettable experiences will set you apart.
✨Embrace Flexibility
Since the role involves varied shift patterns, be ready to discuss your availability and willingness to work weekends and bank holidays. Highlighting your adaptability will show that you're a great fit for the team.
✨Be Ready to Problem Solve
Think of scenarios where you've successfully resolved complaints or challenges. TUI looks for candidates who can confidently investigate and resolve issues, so showcasing your problem-solving skills will be key.