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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team while creating amazing holiday memories for others.
- Qualifications: Passion for travel and strong customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Bridgend store, we will support you to become a destination expert so that you can recommend and sell holidays, cruises, UK breaks, and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends, bank holidays, and evenings at some of our busier stores.
About Our Offer- TUI offers much more than just a starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community, and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales objectives; in Retail, we call it ‘Smashing your Targets’.
- You will embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
- If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint.
- As technology advances, so does TUI; you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Bridgend employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Bridgend
✨Tip Number 1
Get to know the company! Research TUI and their values, so you can show off your passion for travel and customer service during your interview. This will help you connect with the team and demonstrate that you're a perfect fit.
✨Tip Number 2
Practice your sales pitch! Since smashing targets is key in this role, prepare to talk about how you’ve exceeded sales goals in the past. Use specific examples to showcase your skills and enthusiasm for helping customers create unforgettable holiday experiences.
✨Tip Number 3
Be ready for scenario questions! Think about how you would handle customer complaints or unexpected challenges. TUI values problem-solving, so showing that you can stay calm and find solutions will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI family and ready to embark on an exciting journey with us.
We think you need these skills to ace Retail Travel Advisor in Bridgend
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping others create unforgettable holiday experiences.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable: Use a friendly tone in your cover letter. We’re all about creating connections with our customers, so show us your personality and how you can bring that to the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you’ve got to offer.
How to prepare for a job interview at TUI AG
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and current travel trends. TUI is all about creating unforgettable experiences, so being able to discuss various locations and what makes them special will show your passion for travel and customer service.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully met or exceeded sales targets in previous roles. TUI values a drive to achieve, so be ready to share specific instances where you 'smashed your targets' and how you did it. This will demonstrate your ability to contribute to their commission scheme.
✨Embrace Customer-Centric Scenarios
Think of situations where you’ve gone above and beyond for a customer. TUI wants someone who puts customers at the heart of their business, so be prepared to discuss how you’ve handled complaints or challenges while ensuring a positive experience.
✨Be Ready for Tech Talk
Familiarise yourself with common travel booking systems and technology used in retail travel. TUI is evolving with technology, so showing that you're adaptable and willing to learn new systems will set you apart as a candidate who can thrive in their environment.