Clinical Transition Liaison- MelroseWakefield Hospital

This role is responsible for generating home health and hospice referrals in designated territory/facility while serving as liaison between the agency, hospitals, nursing homes, physicians, patients and families, and community organizations. The Care Transition Liaison works to thoroughly identify the needs of referral sources, demonstrating a clear understanding of how referral sources make decisions and identifying decision-makers. Collaborating in a cross-functional environment, assists with programs and protocols that provide for the delivery of improved home health care services, including performing complete and thorough pre-intake screens as appropriate.

Minimum Qualifications:

• Two (2) years of experience marketing to physicians, long-term care, and assisted living facilities to develop effective relationships and referrals.

Duties and Responsibilities:

• Maintains an on-going, intimate knowledge of all HHF product lines and services and promotes them as appropriate with the account.
• Utilizes assessment skills to complete thorough screening of patient’s referral to HHF as demonstrated by the recognition and documentation of patient’s medical stability, rehab potential, rehab tolerance and applicability to accepted standards of HHF.
• Identifies and consistently meets with insurance contacts in each account. Understands the insurer-specific requirements and orientation to HHF.
• Actively pursues educational opportunities and shares knowledge fostering professional growth of the department.
• Grows referrals from assigned accounts and looks for opportunities to develop new accounts in the assigned territory through seeking out and maintaining relationships with physicians, key leadership, and management staff.

What We Offer:

• Competitive salaries & benefits that start on day one!
• 403(b) retirement with company match
• Tuition reimbursement
• Fleet Car Program

About Care at Home:

Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centres, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most and so that we can bring wellness back to health care, one person at a time.

About Tufts Medicine:

A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.

Tufts Medicine is an equal opportunity employer.

Exhibits leadership qualities by presenting as a positive role model and stimulating cooperation within the department and facilities.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.