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For Companies At a Glance
- Tasks: Lead daily operations of a busy attraction, ensuring high standards and team performance.
- Company: Exciting South-West attraction with a focus on visitor experience.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact by leading a motivated team and enhancing visitor experiences.
- Qualifications: Strong leadership skills, financial acumen, and attention to detail required.
- Other info: Join a vibrant team dedicated to delivering exceptional visitor satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Purpose Of The Role
To lead the day-to-day operation of a busy South‐West attraction, ensuring it is highly organised, well planned, and delivered to the highest standards. You will be responsible for making sure the team can achieve budget and visitor targets by setting clear expectations, managing performance, and maintaining tight operational control. You are highly motivated, thorough, and act as the eyes and ears of the business, constantly checking standards, performance, and priorities.
Main Deliverables
- The attraction meets or exceeds monthly and annual budget and visitor targets.
- A tightly run operation with excellent standards every day.
- Clear roles, responsibilities, and expectations across all teams.
- A motivated, capable workforce who understand what success looks like.
- A clean, safe, well‐presented attraction at all times.
- Clear working business plans that are understood, tracked, and met, with accurate reporting to senior leadership.
Key Responsibilities
- Lead, manage, and support all departments across the attraction.
- Ensure the team delivers an excellent visitor experience at every stage.
- Be visible across the site, acting as the eyes and ears of the operation.
- Continuously check standards, presentation, behaviour, and performance.
- Spot issues early and take action immediately.
- Ensure the team can achieve the budget through careful management of revenue, costs, and staffing.
- Review rotas and resources carefully to match demand and stay within budget.
- Recruit, train, develop, and performance‐manage managers and team members.
- Set clear priorities so teams focus on what matters most each day.
- Provide clear communications so everyone understands targets, standards, and expectations.
- Work closely with maintenance to ensure the site is always operational and well presented.
- Track performance against targets and introduce improvements quickly.
- Communicate clearly, honestly, and regularly with senior leadership.
Skills Needed
- Highly motivated, organised, and thorough.
- Excellent planning and forward thinking.
- Strong leadership and people management.
- Delivering budgets and financial targets.
- Setting clear expectations and holding people accountable.
- Attention to detail and high standards.
- Staying calm and decisive under pressure.
- Clear, confident communication.
- Understanding attraction operations and visitor flow.
- Knowing what to prioritise and when.
Who You Work With
You report to: Director of Visitor Attractions.
You work with: Department managers, central support teams, partners, and stakeholders.
Success Looks Like
- Budgets and targets are consistently met or exceeded.
- Visitors leave happy and recommend the attraction.
- Teams are confident, focused, and know exactly what is expected of them.
- Standards are high every day, not just on peak days.
- The attraction is organised, well run, and well presented.
- Problems are spotted early and dealt with quickly.
- Senior leadership has confidence in delivery, reporting, and planning.
Seniority level: Director
Employment type: Full‐time
Job function: Management and Manufacturing
Industries: Hospitality
General Manager in Bodmin employer: Tudor Hotels Collection
Contact Detail:
Tudor Hotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bodmin
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring managers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace General Manager in Bodmin
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and managed performance in previous roles. Use specific examples that demonstrate your ability to set clear expectations and achieve targets.
Be Organised and Thorough: Your application should reflect your organisational skills. We love candidates who can plan ahead and think critically about operations. Make sure to detail how you've maintained high standards and operational control in past positions.
Communicate Clearly: Clear communication is key in this role, so your application should be no different! We appreciate well-structured and concise writing. Ensure your points are easy to follow and directly address the job requirements.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Tudor Hotels Collection
✨Know the Attraction Inside Out
Before your interview, make sure you research the attraction thoroughly. Understand its history, visitor demographics, and current challenges. This will not only show your genuine interest but also help you tailor your answers to demonstrate how you can lead and improve operations.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate teams. Share specific examples of how you've set clear expectations and managed performance in previous roles. This will highlight your ability to create a capable workforce that understands what success looks like.
✨Demonstrate Financial Acumen
Since budget management is key for this role, come ready to discuss your experience with financial targets. Talk about how you've successfully managed revenue and costs in past positions, and be ready to suggest strategies for achieving budget goals at the attraction.
✨Communicate Clearly and Confidently
During the interview, practice clear and confident communication. Be honest about your experiences and articulate how you would ensure that all team members understand their roles and responsibilities. This will reflect your ability to maintain high standards and keep everyone aligned with the attraction's goals.
