At a Glance
- Tasks: Coordinate sales and logistics, ensuring smooth customer service from order to delivery.
- Company: Join a growing team in a supportive and collaborative environment.
- Benefits: Competitive salary, career stability, and opportunities for personal development.
- Other info: Dynamic role with real responsibility and opportunities for advancement.
- Why this job: Make a real impact on business growth while developing your skills.
- Qualifications: Strong communication skills and experience in customer service or logistics.
The predicted salary is between 35000 - 35000 £ per year.
We are seeking a proactive and customer-focused Sales & Logistics Coordinator to join our clients expanding team. This is a varied role combining customer service, sales support, and transport coordination. You will play a key role in delivering a professional and efficient service to customers—from initial enquiry through to delivery and aftersales support.
Working closely with the Sales Director and wider business, you will coordinate orders, manage deliveries, liaise with customers and transport providers, and contribute to strengthening customer relationships and business growth. This role is ideal for someone who is highly organised, commercially aware, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities- Act as a primary point of contact for customers via phone, email, and online enquiries
- Process customer orders accurately and efficiently
- Build and maintain strong customer relationships
- Manage enquiries, delivery requests, and service issues promptly
- Keep customers informed of delivery schedules and updates
- Provide aftersales support and resolve any issues effectively
- Maintain accurate customer and order records
- Support the Sales Director with ongoing customer engagement
- Follow up on enquiries, quotes, and sales opportunities
- Identify growth opportunities within existing accounts
- Generate and qualify leads before escalating
- Assist with customer retention and account development
- Gather customer and market feedback to support business strategy
- Plan and coordinate deliveries using approved transport providers
- Liaise with hauliers, suppliers, and customers to ensure timely delivery
- Schedule and communicate delivery timelines
- Manage delivery changes and resolve transport-related issues
- Coordinate inbound and outbound logistics activity
- Ensure transport aligns with customer requirements and business priorities
- Work collaboratively with production, purchasing, and sales teams
- Assist with inbound raw material deliveries where required
- Support delivery scheduling in line with production plans
- Maintain KPI data related to transport and customer service
- Identify opportunities to improve processes and efficiency
- Customer-focused with strong communication skills
- Highly organised, with the ability to manage multiple priorities
- Commercially aware and proactive
- Confident taking ownership and making decisions
- Comfortable liaising with customers, suppliers, and transport providers
- A positive team player with a hands-on approach
- Proficient in Microsoft Office (especially Excel and Outlook)
- Experience in customer service, sales support, account management, or logistics coordination
- Background in manufacturing, agriculture, distribution, or similar sectors
- Experience coordinating deliveries or arranging transport
- Familiarity with ERP, CRM, or order processing systems
- A varied and rewarding role with real responsibility
- Opportunity to contribute directly to business growth
- A supportive and collaborative work environment
- Long-term career stability within an established and growing business
- Opportunities for personal and professional development
Sales & Logistics Coordinator in Much Wenlock employer: Tudor Employmet
Join a dynamic and expanding team in Much Wenlock, where you will play a pivotal role as a Sales & Logistics Coordinator. Our company fosters a supportive and collaborative work environment, offering long-term career stability and opportunities for personal and professional development. With a focus on customer service and business growth, we empower our employees to take ownership of their roles and contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Logistics Coordinator in Much Wenlock
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Tudor Employmet and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Tudor Employmet!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Tudor Employmet keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Sales & Logistics Coordinator in Much Wenlock
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Tudor Employmet:This is your chance to really connect with the team at Tudor Employmet. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Tudor Employmet
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Tudor Employmet.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Tudor Employmet that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Tudor Employmet. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
