Customer Experience Advisor
Cannock
£12.71 per hour
Monday to Friday 8.30am – 5pm
Initially a 3-month temporary assignment with potential to move onto a Fixed-Term Contract
Tudor Employment are recruiting for a Broker Executive – Customer Experience Advisor to support the day-to-day coordination of waste collection services.
This is a varied administrative and operational role, ideal for someone who is highly organised, confident working with data and systems, and has excellent attention to detail.
Key Responsibilities:
- Maintaining and updating spreadsheets and operational systems
- Checking and validating data to ensure accuracy
- Investigating information and reporting findings to management
- Processing documentation and information requests
- Monitoring waste collection rounds and escalating issues
- Coordinating the reallocation of work where required
- Operating the weighbridge and processing weighbridge tickets
- Maintaining accurate records across internal systems
- Arranging meetings, rooms and refreshments for visitors
- Ordering stationery and supporting general office administration
Skills & Experience:
- Salesforce or CRM experience
- Waste, logistics, transport, facilities or environmental services experience
- Previous weighbridge experience
The Ideal Candidate Will Have:
- Previous administration or operational support experience
- Strong IT skills, particularly Microsoft Excel
- Good numerical skills and confidence working with data
- Excellent attention to detail and accuracy
- Strong organisational and communication skills
- Ability to investigate problems and identify solutions
- Confidence managing multiple systems and priorities
- A proactive, adaptable and positive approach
- Comfortable working within a fast-paced environment
Customer Experience Advisor employer: Tudor Employmet
Tudor Employment Agency is an excellent employer, offering a supportive work environment for MIG Welders in Cannock. With competitive pay rates, no weekend shifts, and free onsite parking, employees can enjoy a balanced work-life while developing their skills alongside experienced professionals. The company fosters a culture of growth and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
