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For Companies At a Glance
- Tasks: Support branch operations, drive sales, and develop team performance.
- Company: Join Tucker French, a leading employee-owned plumbing and heating merchant.
- Benefits: Profit-sharing, pension, ongoing training, and career progression.
- Why this job: Be part-owner of the business and contribute to its success.
- Qualifications: Experience in branch management or trade counter roles required.
- Other info: Enjoy a supportive culture with clear pathways to advancement.
The predicted salary is between 36000 - 60000 £ per year.
About Tucker French
Tucker French is a leading independent plumbing and heating merchant, serving trade customers across London and the Home Counties. We pride ourselves on strong local relationships, expert product knowledge, and a supportive, people-first culture. Tucker French is an Employee-Owned Trust (EOT), meaning the business is owned for the benefit of its employees. This creates a culture of shared success, long-term stability, and genuine engagement across the company.
The Role
We are looking for an experienced and motivated Assistant Branch Manager to support the leadership of our High Wycombe Branch. This is a key role within the branch, working closely with the Branch Manager to drive sales performance, operational standards, and team development. This role is ideal for a proven Assistant Branch Manager or senior trade counter/branch supervisor looking to progress their career within a well-established, employee-owned business.
Key Responsibilities
- Support the Branch Manager in the day-to-day running of the branch
- Help drive sales growth and margin performance through excellent customer service
- Build and maintain strong relationships with local trade customers and suppliers
- Lead by example on the trade counter, ensuring high service standards
- Assist with stock control, stock accuracy, and availability
- Support team training, development, and performance management
- Ensure health & safety and operational procedures are followed at all times
- Step up to manage the branch in the Branch Manager’s absence
About You
- Previous experience as an Assistant Branch Manager, Branch Supervisor, or senior trade counter role within a plumbing, heating, or building materials merchant
- Strong product knowledge and understanding of branch operations
- Confident communicator with good people management skills
- Commercially aware with a customer-focused mindset
- Organised, hands-on, and keen to develop into a Branch Manager role
- Good understanding of stock control and H&S requirements
What We Offer
- Employee Ownership Trust (EOT) – you are part-owner of the business and share in its long-term success
- Profit-sharing opportunities linked to company performance (subject to scheme rules)
- Company pension
- Ongoing training, development, and progression opportunities
- A supportive, people-focused culture with long-term career prospects
Why Join Tucker French?
As an employee-owned business, we invest in our people and promote from within wherever possible. This role offers a clear pathway to Branch Manager for the right individual, within a stable and growing business serving London and the Home Counties.
Assistant Manager in High Wycombe employer: Tucker French Ltd
Contact Detail:
Tucker French Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in High Wycombe
✨Tip Number 1
Get to know the company inside out! Research Tucker French, their values, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their employee-owned culture.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you. Plus, it shows you're proactive and keen!
✨Tip Number 3
Prepare for the interview by practising common questions related to branch management and customer service. Think about your past experiences and how they align with the role at Tucker French. We want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the shared success of Tucker French.
We think you need these skills to ace Assistant Manager in High Wycombe
Some tips for your application 🫡
Show Your Experience: When you're writing your application, make sure to highlight your previous experience as an Assistant Branch Manager or in a similar role. We want to see how your background aligns with what we do at Tucker French, so don’t hold back on those relevant skills!
Be Personable: Remember, we’re all about strong local relationships and a people-first culture. Use your application to showcase your communication skills and how you build rapport with customers and team members. A friendly tone can go a long way!
Tailor Your Application: Take the time to tailor your application specifically for Tucker French. Mention our values, like employee ownership and community focus, and explain why they resonate with you. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Tucker French Ltd
✨Know Your Stuff
Before the interview, brush up on your product knowledge related to plumbing and heating. Familiarise yourself with common industry terms and trends. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully managed teams or built strong relationships with clients in the past. This will highlight your people management skills and customer-focused mindset.
✨Understand the Company Culture
Tucker French prides itself on a supportive, people-first culture. Research their values and think about how your own work ethic aligns with theirs. Be ready to discuss how you can contribute to this culture and support the team’s development.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to manage stock control or ensure health and safety compliance. Practising these responses will help you feel more confident during the interview.
