Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and manage support tickets for over 350 users.
- Company: Dynamic technology consultancy based in Cambridge with a focus on innovation.
- Benefits: Collaborative environment, opportunities for growth, and a chance to enhance user experiences.
- Why this job: Join a team that values service excellence and make a real difference in tech support.
- Qualifications: Experience in Microsoft 365, networking basics, and scripting skills are essential.
- Other info: Great opportunity for career advancement in a supportive team.
The predicted salary is between 30000 - 40000 £ per year.
A technology consultancy in Cambridge seeks an IT Support Engineer to provide hands-on support to over 350 users. The role involves managing IT support tickets, improving end-user experiences, and contributing to technical projects.
Ideal candidates will have a background in Microsoft 365 administration, networking fundamentals, and scripting skills. The position offers a collaborative environment with a strong focus on innovation and service excellence.
Onsite IT Support Analyst (1st‑3rd Line) | Azure in Cambridge employer: TTP plc
Contact Detail:
TTP plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Analyst (1st‑3rd Line) | Azure in Cambridge
✨Tip Number 1
Network like a pro! Attend tech meetups or local events in Cambridge to connect with industry folks. You never know who might be looking for an IT Support Analyst just like you!
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft 365, networking, or scripting, make sure to highlight these in conversations. We want to see how you can improve end-user experiences!
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a friendly email. Let us know why you’re excited about the role and how you can contribute to our innovative projects.
✨Tip Number 4
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific tickets or user issues. We love candidates who can demonstrate their problem-solving skills on the spot!
We think you need these skills to ace Onsite IT Support Analyst (1st‑3rd Line) | Azure in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, networking, and any scripting skills you have. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to improving end-user experiences. We love seeing genuine enthusiasm for technology and service excellence.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT support challenges in the past. We’re looking for candidates who can think on their feet and provide hands-on support, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our collaborative environment!
How to prepare for a job interview at TTP plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, networking fundamentals, and any relevant scripting languages. Be prepared to discuss specific scenarios where you've used these skills in past roles, as this will show your practical experience.
✨Showcase Your Problem-Solving Skills
Since the role involves managing IT support tickets, think of examples where you've successfully resolved user issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to improve end-user experiences.
✨Emphasise Collaboration
This position is all about working in a team environment. Be ready to talk about how you've collaborated with others on technical projects in the past. Mention any tools or methods you’ve used to enhance teamwork and communication.
✨Stay Innovative
The company values innovation, so come prepared with ideas on how you could contribute to their projects. Think about recent trends in IT support and how they could be applied to improve service excellence within the organisation.