Salesforce Marketing Cloud Consultant in Maidenhead

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE(R), RYOBI(R), AEG(R)- recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.

ABOUT THE ROLE: You will deliver complex Marketing Cloud projects from strategy, design and configuration through to integration, testing and deployment to shape and support the overall business transformation strategy and roadmap. Working alongside other service teams, program management and marketing staff, you will identify, develop and deploy new business processes to get the best out of Salesforce Marketing Cloud. You will work with the business to investigate and resolve problems in the use of our application.

ROLE AND RESPONSIBILITIES:

• Proven expertise in the Digital Marketing domain and have deep understanding of the Marketing Cloud solution.
• Excellent understanding of Marketing Cloud architecture and knowledge of the wider cloud ecosystem.
• Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives.
• Creative and analytical thinker with strong problem-solving skills who can work in a collaborative team environment.
• Ability to design and build integration into and out of Marketing Cloud.
• Ability to assess the impact of new requirements on Salesforce and other integrated systems.
• Capture business requirements and transform these into User Stories/technical specifications and test cases.
• Provide technical expertise in configuring, testing and deploying and documenting applications.
• Help to develop support and testing capabilities in Cloud technologies based around the Salesforce ecosystem.
• Managing change control processes, assessing risk, challenging assumptions, translating requirements, identifying resources, and implementing development requests.
• Provide continued operational and project support through the central support processes.
• Demonstrated ability to meet deadlines, problem solve, handle and prioritize simultaneous requests.
• Must demonstrate the ability to communicate effectively verbally and in writing with all levels of the organization.
• Must keep up to date with industry knowledge and serve as a product expert/product evangelist.

WHAT YOU’LL NEED:

• Proven experience in Salesforce Marketing Cloud.
• Up-to-date knowledge of Marketing Cloud and recommended best practice.
• Excellent knowledge of Marketing Cloud functionality and configuration including AMPscript, SQL, Email Studio/Journey Builder, Automation Studio, Web Studio (Landing Pages/Microsites), Social Studio, Advertising Studio.
• Experience of International Sends in a pan European implementation would be favourable.
• Familiarity with the Software Development Lifecycle, specifically Agile and Waterfall methodologies.
• Excellent verbal and written communication skills and excellent interpersonal skills with a demonstrated ability to work in a team-oriented service driven environment.
• Ability to present complex ideas and designs to a variety of technical or non-technical stakeholders.
• Ability to understand business processes and challenges quickly in order to effectively develop technical solutions whilst being adaptable with changing demands to ensure efficiency.
• Time management, ability to multitask and propensity to handle urgent interrupts with poise and professionalism.
• Excellent mentoring and knowledge sharing skills.
• Demonstrate willingness and ability to learn new and emerging technologies and have strong analytical and problem-solving skills.
• High attention to detail.
• Willingness to travel within Europe when required.
• Certifications preferred or a willingness to study for their attainment: Salesforce Email Specialist Certification, Salesforce Marketing Cloud Admin, Marketing Cloud Consultant.

At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting!