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- Tasks: Lead the After Sales Operations team and oversee service processes.
- Company: Join Ttigroup in Marlow, a leader in customer service excellence.
- Benefits: Enjoy 25 days holiday, private medical insurance, and remote work options.
- Other info: Dynamic role with opportunities for professional growth.
- Why this job: Make a real impact on customer service improvements and team performance.
- Qualifications: 5+ years in service management with strong analytical and team skills.
The predicted salary is between 45000 - 55000 £ per year.
Ttigroup in Marlow is seeking a proactive Service Coordination Manager to lead the After Sales Operations team. This role ensures oversight of service processes, compliance, and performance.
The ideal candidate will have 5+ years in service management with strong analytical and team management skills.
Attractive benefits include:
- 25 days of holiday
- Private medical insurance
- Work-from-home option post-training
Join Ttigroup and contribute to high-quality customer service improvements.
Service Ops Lead – Aftermarket & Support in London employer: Ttigroup
Contact Detail:
Ttigroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Ops Lead – Aftermarket & Support in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Ops Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ttigroup thoroughly. Understand their service processes and recent projects. This will help us tailor our answers to show how we can contribute to their goals and improve customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine our responses. Focus on showcasing our analytical skills and team management experience, as these are key for the Service Ops Lead position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we're genuinely interested in joining Ttigroup and contributing to their success.
We think you need these skills to ace Service Ops Lead – Aftermarket & Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service management and team leadership. We want to see how your skills align with the role of Service Ops Lead, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Aftermarket & Support sector and how you can contribute to Ttigroup’s mission. Keep it engaging and personal!
Showcase Analytical Skills: Since this role requires strong analytical skills, include examples of how you've used data to improve service processes in your previous roles. We love seeing numbers that back up your claims!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Ttigroup
✨Know Your Service Ops Inside Out
Make sure you brush up on your knowledge of service management processes and compliance standards. Ttigroup is looking for someone who can demonstrate a solid understanding of these areas, so be ready to discuss your past experiences and how they relate to the role.
✨Showcase Your Analytical Skills
Prepare to share specific examples of how you've used analytical skills to improve service operations in your previous roles. Think about metrics you've tracked or improvements you've implemented that led to better performance or customer satisfaction.
✨Team Management Experience is Key
Since this role involves leading a team, be prepared to talk about your leadership style and how you've successfully managed teams in the past. Highlight any challenges you've faced and how you overcame them to foster a positive team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in Ttigroup and the role. Inquire about their current service processes or how they measure success in the After Sales Operations team. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.