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- Tasks: Oversee service operations and ensure top-notch customer satisfaction.
- Company: Join a leading global brand in cordless technology.
- Benefits: Enjoy flexible work options, free parking, and generous holiday allowance.
- Other info: Exciting growth opportunities in a supportive work environment.
- Why this job: Be part of a dynamic team driving innovation and efficiency.
- Qualifications: Proactive mindset and experience in service coordination.
The predicted salary is between 30000 - 40000 £ per year.
Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE(R), RYOBI(R), AEG(R)- recognized worldwide for their deep heritage and innovative product platforms of superior quality.
The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.
We are looking for a proactive Service Coordination Manager to support the Service Manager within our After Sales Operations team. This role provides oversight across the full service spectrum, including process compliance, audit readiness, technical support, repair turnaround times, and service performance. The Service Coordinator will assist in daily operations, ensure statutory aftersales obligations are met, and support continuous improvement to drive efficiency, consistency, and high levels of customer satisfaction.
This is an exciting opportunity to work within our growing team in our new offices in Marlow! We will offer a work from home option (which is to be agreed directly with your line manager upon successful completion of your training).
As part of working for TTi, we offer many exciting benefits! It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team:
- Free on-site parking at the office
- A non-contractual work from home option (ideally on successful completion of first 3 months of employment)
- 25 days holiday +
Service Coordination Manager in London employer: Ttigroup
Contact Detail:
Ttigroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordination Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching TTI and its products. Show us that you understand our mission and values, and be ready to discuss how your skills can contribute to our high-performance culture.
✨Tip Number 3
Practice your responses to common interview questions. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Service Coordination Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordination Manager role. Highlight relevant experience and skills that match what we're looking for, like process compliance and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at TTI. Share specific examples of how you've driven efficiency and supported service operations in the past.
Show Your Passion: We love seeing enthusiasm! In your application, let us know why you're excited about working with TTI and how you can contribute to our high-performance culture. A little personality goes a long way!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ttigroup
✨Know the Company Inside Out
Before your interview, take some time to research Techtronic Industries (TTI). Understand their products, values, and recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their culture and goals.
✨Showcase Your Coordination Skills
As a Service Coordination Manager, you'll need to demonstrate your ability to manage processes and improve efficiency. Prepare specific examples from your past experiences where you've successfully coordinated teams or projects, highlighting your problem-solving skills and attention to detail.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations in the role. Think about potential challenges in aftersales operations and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, ongoing projects, or TTI's future plans. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.