Vax offers a hybrid Customer Service Manager role in the UK, leading a 10-12 person team within our award-winning Contact Centre. You will coach, develop and inspire the team to deliver personalised customer experiences and achieve key KPIs.
The role requires at least 2 years in a fast-paced contact centre, strong leadership and a data-driven mindset. Expect a structured shift pattern with one on-site day per week and hybrid working arrangements.
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Hybrid CS Team Leader — Coaching & KPIs employer: Ttigroup
Techtronic Industries (TTI) is an exceptional employer that prioritises the growth and development of its employees, fostering a high-performance culture that encourages innovation and collaboration. With a commitment to sustainability and a focus on creating a supportive environment, TTI offers unique opportunities for mentorship and leadership development, making it an ideal place for professionals looking to make a meaningful impact in the security and network engineering field.
