Vax is seeking an experienced Customer Service Manager to lead a 10-12 strong team in a hybrid Contact Centre role. You will coach, develop and inspire Advisors, driving a high-performance culture focused on understanding customer needs and delivering personalised solutions.
The role requires a minimum of 2 years in a fast-paced contact centre, with a track record of meeting targets and delivering excellent customer experiences.
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Hybrid Customer Service Team Lead employer: ttiemea
Techtronic Industries (TTI) is an exceptional employer that prioritises the well-being and development of its employees, offering a collaborative work culture and a range of comprehensive benefits including private medical insurance, generous holiday allowance, and a supportive Employee Assistance Programme. As a leader in cordless technology, TTI fosters a high-performance environment where HR Advisors can thrive, providing opportunities for professional growth while contributing to innovative solutions in a dynamic industry. With a focus on employee relations and compliance, this role is integral to shaping a positive workplace culture in a company that values its people as its greatest asset.
