At a Glance
- Tasks: Deliver exciting educational group travel programmes and manage all aspects from sales to operations.
- Company: Join Twin Group, an award-winning provider in education and travel.
- Benefits: Enjoy 25 days annual leave, your birthday off, and career development opportunities.
- Other info: Dynamic and supportive environment with a commitment to equality and safeguarding.
- Why this job: Make a real impact in the travel industry while building lasting relationships.
- Qualifications: Fluent in French, with sales experience and strong multitasking skills.
The predicted salary is between 33865 - 41391 £ per year.
Benefits: 25 days of annual leave + bank holidays + your birthday off, Pension contributions, Employee Assistance Programme, Death in service benefit, Career development opportunities, Opportunities for professional development and networking, a dynamic and supportive working environment, plus more.
As a Group Travel Executive, you will deliver end-to-end educational group travel programmes for overseas agents and direct clients, managing all aspects from sales and quoting through to operations. The role includes coordinating accommodation, transport, language tuition, excursions and ground services, whilst maximising revenue through effective cost management, healthy margins and upselling opportunities. You will provide support in the development of new agents, products and markets whilst providing outstanding customer service.
Key Responsibilities:
- Manage and develop customer accounts, building strong, lasting relationships
- Plan, coordinate and deliver all tour arrangements for each group, ensuring all services are delivered accurately and within agreed deadlines.
- Prepare and deliver sales quotations using agreed rates, ensuring customer requirements are met, whilst achieving revenue targets.
- Identify opportunities to upsell additional products and services, encouraging package bookings
- Be flexible with working hours during peak operating periods as required
- Participate in the out-of-office emergency Rota cover
Fluent in French (Oral & Written)
Previous experience in sales preferably tourism
Experienced in administration
Ability to manage multiple tasks and details simultaneously
Twin Group is an award-winning provider of education, travel, work experience, accommodation, apprenticeships and employment services. The successful candidate must be able to work in the UK. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. All gaps in CVs must be explained satisfactorily. Proof of identity and qualifications will be required. Successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Disability Confident Employer
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.
Access to Work Scheme
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579
Group Travel Executive in Greenwich employer: TTI (Twin Training International)
Twin Group is an exceptional employer, offering a dynamic and supportive work environment in Greenwich, where the Student Engagement Officer role thrives on collaboration and innovation. With a strong commitment to employee growth, we provide extensive career development opportunities, professional networking, and a generous benefits package including 25 days of annual leave, pension contributions, and an Employee Assistance Programme. Join us in making a meaningful impact on students' futures while enjoying the flexibility of a hybrid working model.
Contact Details:
TTI (Twin Training International) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Travel Executive in Greenwich
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like TTI (Twin Training International) who are looking for fresh talent for roles like Group Travel Executive.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like TTI (Twin Training International) and give you a leg up for your Group Travel Executive application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Group Travel Executive openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Group Travel Executive in Greenwich
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Group Travel Executive role at TTI (Twin Training International).
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Group Travel Executive position at TTI (Twin Training International).
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of TTI (Twin Training International).
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to TTI (Twin Training International)'s adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Group Travel Executive.
How to prepare for a job interview at TTI (Twin Training International)
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at TTI (Twin Training International).
