Benefits: 25 days of annual leave + bank holidays + your birthday off, Pension contributions, Employee Assistance Programme, Death in service benefit, Career development opportunities, Opportunities for professional development and networking, a dynamic and supportive working environment, plus more.
As a Group Travel Executive, you will deliver end-to-end educational group travel programmes for overseas agents and direct clients, managing all aspects from sales and quoting through to operations.
The role includes coordinating accommodation, transport, language tuition, excursions and ground services, whilst maximising revenue through effective cost management, healthy margins and upselling opportunities.
You will provide support in development of new agents, products and markets whilst providing outstanding customer service.
Key Responsibilities:
- Manage and develop customer accounts, building strong, lasting relationships
- Plan, coordinate and deliver all tour arrangements for each group, ensuring all services are delivered accurately and within agreed deadlines.
- Prepare and deliver sales quotations using agreed rates, ensuring customer requirements are met, whilst achieving revenue targets.
- Identify opportunities to upsell additional products and services, encouraging package bookings
- Be flexible with working hours during peak operating periods as required
- Participating in the out-of- office emergency Rota cover
- Fluent in French (Oral & Written)
- Previous experience in sales preferably tourism
- Experienced in administration
- Ability to manage multiple tasks and details simultaneously
Twin Group is an award-winning provider of education, travel, work experience, accommodation, apprenticeships and employment services.
The successful candidate must be able to work in the UK. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.
- All gaps in CVs must be explained satisfactorily.
- Proof of identity and qualifications will be required.
- Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Disability Confident Employer
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.
Access to Work Scheme
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579
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Group Travel Executive in Greenwich employer: TTI (Twin Training International)
Twin Group is an exceptional employer, offering a dynamic and supportive work environment in Greenwich, where the Student Engagement Officer role thrives on collaboration and innovation. With a strong commitment to employee growth, we provide extensive career development opportunities, professional networking, and a generous benefits package including 25 days of annual leave, pension contributions, and an Employee Assistance Programme. Join us in making a meaningful impact on students' futures while enjoying the flexibility of a hybrid working model.
Contact Details:
TTI (Twin Training International) Recruitment Team
