We continue to grow. Grow with us! As one of the world’s leading distributor specialists of electronic components, we at TTI, Inc., a Berkshire Hathaway company, work every day to exceed our customers’ expectations.
Are you looking for a long-term perspective with responsible tasks and attractive development opportunities in an international and familiar company? Then we are exactly right for you!
Customer Service Coordinator
Location: High Wycombe
What You Bring To Us:
- Excellent business to business customer service skills, preferably in the electronics components industry or equivalent
- Good telephone etiquette, the ability to write routine business correspondence and compute rate, ratios & percentages
- Excellent verbal and written communication skills
- Knowledge of all Microsoft Office applications and ability to use the computer system proficiently
Your Responsibilities Include:
The Branch Customer Service Coordinator provides support to the inside / branch sales force by assisting with customer inquiries, order handling, the coordination special customer request and issue resolution.
What You Bring To Us:
- Verifies and expedites customer orders to ensure accuracy and secure on-time delivery
- Provides information to customer regarding order status by answering inquiries via phone and email
- Coordinates issue resolution by working with the Sales Representative and the Customer to ensure smooth sales to shipping process
- Assists the Sales Representative processing customer quotes and providing additional support
- Processes order confirmation files by reviewing data and maintaining accuracy resulting in low sales errors and high quality
We Offer:
A future-orientated perspective on the various roles in our company with responsibilities over different tasks and the opportunity to develop and grow within our progressively expanding organisation.
- 25 days holiday, plus bank holidays, increasing with service
- Flexible working arrangements and working from home
- Financial benefits such as a generous pension, death in service benefit and enhanced family policies.
- Medical benefits such as medical cover, private GP, healthcare cash plan, mental health support and an employee assistance program
- Access to a range of discounts including gym membership
- Excellent training and development opportunities
- Free parking. Free fruit and drinks
If you are a highly motivated individual with the drive and skills to meet the challenges of our rapidly growing business needs,
Contact: Victoria Harlock - Human Resources
Hillbottom Road - Artisan Building, HP12 4HJ High Wycombe - ttieurope.com
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Customer Service Coordinator in High Wycombe employer: TTI, Inc. - Europe
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