Percepta is seeking a Native German-speaking Customer Experience Specialist to deliver exceptional support for a global automotive brand. You will be the primary German-speaking contact, providing accurate information, timely issue resolution, and exceptional service across phone, email, and live chat.
You will liaise with Sales, Technical Support, Warranty, and Dealership teams, using CRM tools to document interactions and maintain high customer satisfaction.
#J-18808-Ljbffr
German-Speaking Customer Experience Specialist (Automotive) in Basildon employer: Ttecjobs
At Percepta, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and satisfaction. As a Customer Success Manager in Dunton, you will enjoy flexible working arrangements, comprehensive benefits, and the opportunity to make a meaningful impact in the automotive SaaS industry while building strong relationships with our German-speaking customers. Join us to be part of a team that values collaboration, innovation, and exceptional service delivery.
