At a Glance
- Tasks: Drive sales and build relationships with clients and Microsoft to enhance customer experience.
- Company: Join TTEC Digital, a leading Microsoft partner with a vibrant employee-centric culture.
- Benefits: Competitive salary, career growth, and the chance to work with innovative technologies.
- Other info: Collaborative environment with opportunities for professional development and leadership.
- Why this job: Be part of a dynamic team transforming customer experiences with cutting-edge solutions.
- Qualifications: 5+ years in sales with Microsoft technologies and strong interpersonal skills.
The predicted salary is between 50000 - 70000 £ per year.
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process.
Our vision is a place where employees know they can thrive.
- Overview
- Sales Executive, Microsoft, UK&I - Digital CX
- The Team
The TTEC Digital Microsoft Partner Practice is a growing team of 330 experts globally.
They have earned Partner of the Year and Eagle awards, hold the latest certifications in Azure AI, Power Platform, and Microsoft Business Applications, and enjoy being a Microsoft AI and Business Apps Inner Circle member.
This team delivers technically innovative solutions that enable TTEC Digital clients to deliver an outstanding customer experience (CX).
The Opportunity
There has never been a better time to join a sales organization.
While the Customer Experience (CX) market continues to grow globally, TTEC Digital has been carefully acquiring leading hyper-scaler specific systems integrators, to create a set of best in class practices under the TTEC Digital framework.
We have built a branded a differentiated delivery model to now support much larger, multi-practice, enterprise solutions for our clients.
With over 40 years of experience, we are driving results to new heights.
Some of the best tools in your new sales resource kit includes
- sandcastlecx: our pre-sales environment for high value clients that enables specific use case building and testing.
- cxedge: our practice delivery methodology for all TTEC Digital clients which creates the fluid multi-practice solution architecture.
- surround cx: our managed services offering providing for offerings of -cx success plans, cx platform monitoring - cx platform hosting cx innovation services.
As we expand across EMEA we are building a strong employee centric culture supported by proven leadership team and talented employees who are ready to engage existing and new clients who are hungry for our transformational CX solutions.
The Role
The Sales Director is responsible for generating business revenue through new clients and expanding existing business.
You will collaborate with Business Development Associates to identify strategic targets and generate opportunities.
You will also build and manages corporate partner relationships with Microsoft which will drive revenue and mutual value.
- Key Accountabilities
- Create joint target account strategies and marketing activities that result in new business.
- Develop strong relationships with Microsoft Leadership and Sales Representatives.
- Research, mine social media and identify strategic sales opportunities.
- Conduct opportunity assessments of clients and proactively develop account plans.
- Work collaboratively to build presentations that promote our unique selling points to prospects.
- Develop SOWs and RFPs that meet our established margin requirements.
- Integrate client, prospect and partner feedback to expand our offerings within our account.
- Maximize account value by widening our offerings within existing accounts.
- Present proposals to client decision makers for renewal and new business.
- Collaborate with your PMO and Practice to ensure clients realize a successful implementation.
- Partner with Client Account Managers to ensure a high degree of client satisfaction.
- Competencies
- Strong interpersonal skills, integrity and honesty to support what is best for the client.
- Have a positive disposition with a result oriented, problem solving mindset.
- Be able to gain credibility in order to provide leadership to clients and your sales team.
- Understand and communicate technical concepts across all levels of an organization.
- Assess customer challenges and pain points.
- Develop consultative selling relationships with customers and partners.
- Demonstrate negotiation skills to overcome objections.
- Work independently and as part of a team to achieve desired outcome.
Education and Experience
- Bachelor’s degree in Computer Science, MIS, or relative field experience.
- Certification in CX related Microsoft disciplines or possess the knowledge to become certified.
- Experience working directly with Microsoft to support client conversations.
- 5 years or more experience working with relevant Microsoft technologies in a sales environment.
- At least 3 years of experience leading bid and deal teams.
- Have 3 years of experience partnering with Microsoft across multiple commercial teams.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - UKI: Microsoft Business Applications in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive - UKI: Microsoft Business Applications at ttecdigital, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ttecdigital. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive - UKI: Microsoft Business Applications. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive - UKI: Microsoft Business Applications in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ttecdigital:When writing your cover letter, make sure to tailor your message specifically for ttecdigital. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ttecdigital
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ttecdigital that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ttecdigital that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ttecdigital’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
