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- Tasks: Provide top-notch customer support for a leading automotive brand in a hybrid role.
- Company: Join a global customer service company with a focus on inclusivity.
- Benefits: Enjoy competitive pay, performance bonuses, and professional development opportunities.
- Why this job: Combine your passion for cars with exceptional customer service skills.
- Qualifications: Diploma in Mathematics and English or equivalent, plus strong customer service skills.
- Other info: Be part of a diverse team with great career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A global customer service company is seeking a Customer Service Associate in Leeds to provide exceptional support for a leading automotive brand. This hybrid role involves interacting directly with customers to resolve their issues effectively.
Candidates should have a diploma in Mathematics and English or equivalent, with strong customer service skills and a passion for cars.
The position offers competitive pay, performance bonuses, and a commitment to professional development within a diverse and inclusive work environment.
Hybrid Customer Service Associate — Leeds (Automotive) employer: TTEC
Contact Detail:
TTEC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Associate — Leeds (Automotive)
✨Tip Number 1
Get to know the automotive brand inside out! Research their products, values, and customer service approach. This will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will boost your confidence and prepare you for real-life interactions in the hybrid role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. They can provide insider tips and might even refer you, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Hybrid Customer Service Associate — Leeds (Automotive)
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars shine through! Mention any relevant experiences or interests that connect you to the automotive world. We want to see that you're not just looking for a job, but that you're genuinely excited about working in this industry.
Highlight Your Customer Service Skills: Make sure to showcase your customer service experience in your application. Use specific examples of how you've helped customers in the past. We value strong communication and problem-solving skills, so don’t hold back on sharing your success stories!
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to our specific role. Mention how your skills and experiences align with what we’re looking for in a Hybrid Customer Service Associate. It shows us you’re serious about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at TTEC
✨Know Your Automotive Stuff
Brush up on your knowledge of the automotive industry and the specific brand you'll be representing. Familiarise yourself with common customer queries and issues related to cars, as this will show your passion and readiness to help customers effectively.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Think about situations where you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to handle the role's demands.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions for customer service roles, such as how you would handle an upset customer. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
