At a Glance
- Tasks: Provide 2nd line IT support and troubleshoot systems for clients.
- Company: Join T-Tech, a dynamic IT service provider in Glasgow/Edinburgh.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative team environment focused on continuous improvement.
- Why this job: Make a real difference by optimising clients' IT environments and enhancing their experience.
- Qualifications: Relevant IT certifications and a strong service mindset are essential.
The predicted salary is between 31500 - 38500 £ per year.
T-Tech is seeking a skilled IT Field Engineer to join our Service Desk team in Glasgow/Edinburgh.
You will provide 2nd line support, troubleshoot IT systems, and collaborate with the client’s IT team to resolve incidents quickly.
The role emphasizes documentation, reporting, and continuous improvement to optimise the client’s IT environment.
A strong service mindset and relevant certifications are highly valued.
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2nd Line IT Field Engineer – Proactive Support in Glasgow employer: TTEC
TTEC is an exceptional employer that prioritises employee well-being and growth, offering a hybrid working model in Leeds that balances flexibility with collaboration. With competitive pay, comprehensive benefits including private medical insurance from day one, and a strong commitment to professional development through thousands of free courses, TTEC fosters an inclusive culture where every team member can thrive and contribute to creating outstanding customer experiences.
