At a Glance
- Tasks: Lead a team of customer service reps and ensure top-notch service delivery.
- Company: Join TTEC, a leader in customer service excellence.
- Benefits: Earn $17.50 per hour plus bonuses and enjoy a comprehensive benefits package.
- Why this job: Develop your leadership skills while making a real impact on team performance.
- Qualifications: Strong leadership abilities and a passion for customer service.
The predicted salary is between 17.5 - 17.5 £ per hour.
TTEC is seeking a Lead Customer Service Representative to lead a team onsite in Portsmouth, Virginia.
You’ll delegate tasks to CSRs, oversee daily operations, and ensure accurate record-keeping while guiding the team to deliver exceptional service.
The role emphasizes leadership, accountability, and a focus on KPI achievement, with a base wage starting at $17.50 per hour plus bonus opportunities and a comprehensive benefits package.
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Onsite Lead CSR — Drive Team Performance in Cornholme employer: TTEC
TTEC is an excellent employer that prioritises a supportive and engaging work culture, where employees are encouraged to take ownership of their roles and contribute to positive customer experiences. Located in Portsmouth, VA, the company offers competitive wages starting at $15.50 per hour, along with performance bonuses and comprehensive benefits, ensuring that team members feel valued and have ample opportunities for personal and professional growth within a global, values-driven environment.
