At a Glance
- Tasks: Lead a team of customer service reps and ensure top-notch service delivery.
- Company: Join TTEC, a leader in customer service excellence.
- Benefits: Earn $17.50 per hour plus bonuses and enjoy a comprehensive benefits package.
- Why this job: Develop your leadership skills while making a real impact on team performance.
- Qualifications: Strong leadership abilities and a passion for customer service.
The predicted salary is between 17.5 - 17.5 £ per hour.
TTEC is seeking a Lead Customer Service Representative to lead a team onsite in Portsmouth, Virginia.
You’ll delegate tasks to CSRs, oversee daily operations, and ensure accurate record-keeping while guiding the team to deliver exceptional service.
The role emphasizes leadership, accountability, and a focus on KPI achievement, with a base wage starting at $17.50 per hour plus bonus opportunities and a comprehensive benefits package.
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Onsite Lead CSR — Drive Team Performance in Cornholme employer: TTEC
TTEC is an exceptional employer that prioritises employee well-being and growth, offering a hybrid working model in Leeds that balances flexibility with collaboration. With competitive pay, comprehensive benefits including private medical insurance from day one, and a strong commitment to professional development through thousands of free courses, TTEC fosters an inclusive culture where every team member can thrive and contribute to creating outstanding customer experiences.
