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- Tasks: Provide exceptional customer support and resolve inquiries in person and over the phone.
- Company: Global consulting services company with a focus on customer satisfaction.
- Benefits: Starting wage of $15.50 per hour, bonuses, PTO, and tuition reimbursement.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: At least 6 months of customer service experience and a high school diploma.
- Other info: Onsite role in Portsmouth, VA with opportunities for growth and training.
The predicted salary is between 30000 - 32000 £ per year.
A global consulting services company is seeking a Customer Service Representative to provide exceptional customer support. You will resolve customer inquiries effectively, both in person and over the phone.
Ideal candidates should have at least 6 months of customer service experience and a high school diploma.
The role is onsite in Portsmouth, VA with a starting wage of $15.50 per hour plus bonuses and various benefits including PTO and tuition reimbursement.
Onsite Customer Care Pro | Growth & Training in Cornholme employer: TTEC
Contact Detail:
TTEC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Customer Care Pro | Growth & Training in Cornholme
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how you fit in during interviews. It’s all about making that connection, right?
✨Tip Number 2
Practice your customer service scenarios! Think about common inquiries and how you’d handle them. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress the part for your onsite interview! First impressions matter, so make sure you look professional and approachable. You want to show them you’re ready to represent their brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you’re genuinely interested in the role and appreciate their time.
We think you need these skills to ace Onsite Customer Care Pro | Growth & Training in Cornholme
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've effectively resolved inquiries in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff about why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow your application status directly. Let’s get you on board!
How to prepare for a job interview at TTEC
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you handled difficult situations. Think of specific examples that showcase your problem-solving skills and ability to stay calm under pressure.
✨Research the Company
Take some time to learn about the consulting services company you're interviewing with. Understand their values, mission, and the type of clients they serve. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How do you handle a dissatisfied customer?' or 'Can you give an example of a time you went above and beyond for a customer?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
Since this role is onsite, make sure to dress professionally. A smart appearance can make a great first impression. Choose attire that reflects the company's culture while still being appropriate for a customer-facing position.