Percepta is seeking a Native German-speaking Customer Experience Specialist to deliver exceptional support for a global automotive brand. You will be the primary German-speaking contact, providing accurate information, timely issue resolution, and exceptional service across phone, email, and live chat.
You will liaise with Sales, Technical Support, Warranty, and Dealership teams, using CRM tools to document interactions and maintain high customer satisfaction.
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German-Speaking Customer Experience Specialist (Automotive) in Basildon employer: TTEC
TTEC is an exceptional employer that prioritises employee well-being and growth, offering a hybrid working model in Leeds that balances flexibility with collaboration. With competitive pay, comprehensive benefits including private medical insurance from day one, and a strong commitment to professional development through thousands of free courses, TTEC fosters an inclusive culture where every team member can thrive and contribute to creating outstanding customer experiences.
