At a Glance
- Tasks: Provide second-line IT support and troubleshoot complex issues for clients.
- Company: Join T-Tech, a dynamic company focused on client satisfaction.
- Benefits: Gain valuable experience with training and career progression opportunities.
- Other info: Work in a collaborative environment with opportunities for growth.
- Why this job: Make a real difference in IT support while building strong client relationships.
- Qualifications: Knowledge of IT systems, networks, and excellent communication skills.
T-Tech is seeking an IT Field Engineer to join our client-facing team in the UK. Based in Glasgow & Edinburgh, you will provide second-line support, troubleshoot complex IT issues, and build strong relationships with the client's IT team.
You will document incidents, contribute to reports, and continuously seek improvements to service delivery. The role requires knowledge of IT systems, networks, and servers, plus excellent communication and multitasking abilities.
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2nd Line IT Field Engineer – Training & Progression employer: TTEC
TTEC is an exceptional employer that prioritises employee well-being and growth, offering a hybrid working model in Leeds that balances flexibility with collaboration. With competitive pay, comprehensive benefits including private medical insurance from day one, and a strong commitment to professional development through thousands of free courses, TTEC fosters an inclusive culture where every team member can thrive and contribute to creating outstanding customer experiences.
