Percepta is seeking a Native German-speaking Customer Experience Specialist to deliver exceptional support for a global automotive brand. You will be the primary German-speaking contact, providing accurate information, timely issue resolution, and exceptional service across phone, email, and live chat.
You will liaise with Sales, Technical Support, Warranty, and Dealership teams, using CRM tools to document interactions and maintain high customer satisfaction.
German-Speaking Customer Experience Specialist (Automotive) in Basildon employer: TTEC Holdings, Inc.
TTEC Holdings, Inc. is an attractive employer due to its focus on employee development and a unique work culture that values innovation. The company provides competitive salaries and performance bonuses, along with opportunities for career advancement in a rapidly evolving industry.
