At a Glance
- Tasks: Lead customer workshops and create detailed project documentation for digital contact centre solutions.
- Company: Join TTEC Digital, a leader in transformational customer experience solutions.
- Benefits: Competitive salary, professional development, and a chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for growth in a collaborative environment.
- Why this job: Be a technical expert and make a real impact on customer experiences.
- Qualifications: Bachelor’s degree in computer science or Engineering and 3 years of Dynamics 365 experience.
The predicted salary is between 50000 - 60000 £ per year.
TTEC Digital is seeking an experienced Dynamics 365 & Power Platform Technical Consultant in the United Kingdom. You will act as a technical subject matter expert for digital contact centre solutions, leading customer workshops and creating thorough project documentation.
The ideal candidate must hold a Bachelor’s degree in computer science or Engineering, possess strong presentation and communication skills, and have at least 3 years of experience in Dynamics 365.
Join us to help deliver transformational customer experience solutions.
Dynamics 365 & Power Platform CX Technical Consultant in London employer: TTEC Digital
At TTEC Digital, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Dynamics 365 & Power Platform Technical Consultant, you will benefit from ongoing professional development opportunities, competitive compensation, and a supportive environment that values your contributions. Join us in the UK to be part of a team dedicated to delivering exceptional customer experiences while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 & Power Platform CX Technical Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics 365 and Power Platform space. Attend meetups or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and experiences with Dynamics 365. This can really set you apart from other candidates. We recommend using our website to highlight your achievements and make it easy for potential employers to see what you bring to the table.
✨Tip Number 3
Prepare for those interviews! Research common questions related to Dynamics 365 and Power Platform. Practise your responses, especially around your technical expertise and customer engagement strategies. We want you to feel confident and ready to impress!
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We suggest mentioning something specific from the interview to make it personal and memorable.
We think you need these skills to ace Dynamics 365 & Power Platform CX Technical Consultant in London
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with Dynamics 365 and Power Platform in your application. We want to see how your skills align with the role, so don’t hold back on showcasing your technical expertise!
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their experiences to what we’re looking for in a Technical Consultant.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication skills shine through in your written words.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TTEC Digital
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 and the Power Platform. Be prepared to discuss specific features, functionalities, and how they can be applied in real-world scenarios. This will show that you’re not just familiar with the software but can also leverage it effectively for customer solutions.
✨Showcase Your Communication Skills
Since you'll be leading workshops and creating documentation, it's crucial to demonstrate your communication prowess. Practice explaining complex technical concepts in simple terms. You might even want to prepare a mini-presentation on a relevant topic to showcase your skills during the interview.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of past projects where you successfully implemented Dynamics 365 solutions and be ready to discuss the challenges you faced and how you overcame them. This will highlight your experience and critical thinking.
✨Research TTEC Digital's Approach
Familiarise yourself with TTEC Digital’s mission and values, especially regarding customer experience solutions. Understanding their approach will allow you to tailor your answers to align with their goals, showing that you’re genuinely interested in contributing to their success.
