At a Glance
- Tasks: Lead workshops and create innovative solutions to enhance customer experience.
- Company: Join TTEC Digital, a passionate team transforming the digital contact centre space.
- Benefits: Enjoy a supportive culture focused on employee experience and growth.
- Why this job: Make a real impact by mentoring others and driving digital transformation.
- Qualifications: 3+ years of experience with Dynamics 365 & Power Platform and a relevant degree.
The predicted salary is between 45000 - 55000 £ per year.
TTEC Digital is seeking an experienced Dynamics 365 & Power Platform Technical Consultant to enhance customer experience through innovative solutions. The ideal candidate will have a minimum of 3 years' experience and a Bachelor's degree in computer science or a related field.
Key responsibilities include:
- Leading workshops
- Creating technical documentation
- Mentoring junior staff
Join a passionate team at TTEC Digital and contribute to a culture focused on employee experience and transformation in the digital contact centre space.
CX Solutions Consultant: Dynamics 365 & Power Platform in London employer: TTEC Digital
At TTEC Digital, we pride ourselves on being an exceptional employer that values innovation and employee growth. Our collaborative work culture fosters creativity and encourages professional development, offering ample opportunities for mentorship and skill enhancement in the dynamic field of customer experience solutions. Located in a vibrant environment, we provide our team with the resources and support needed to thrive while making a meaningful impact in the digital contact centre space.
StudySmarter Expert Advice🤫
We think this is how you could land CX Solutions Consultant: Dynamics 365 & Power Platform in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already at TTEC Digital. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Dynamics 365 and Power Platform. This will help us see how you can enhance customer experiences right from the get-go.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to technical consulting and customer experience. We want to see your passion and expertise shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at TTEC Digital.
We think you need these skills to ace CX Solutions Consultant: Dynamics 365 & Power Platform in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Dynamics 365 and Power Platform. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how your background makes you a perfect fit for our team at TTEC Digital.
Showcase Your Technical Skills:Since this role involves creating technical documentation and leading workshops, we’d love to see examples of your technical writing and any presentations you've delivered. This will help us understand your expertise better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TTEC Digital
✨Know Your Tech Inside Out
Make sure you’re well-versed in Dynamics 365 and the Power Platform. Brush up on your technical knowledge and be ready to discuss specific projects where you've implemented these solutions. This will show that you not only understand the tools but can also apply them effectively.
✨Showcase Your Workshop Skills
Since leading workshops is a key responsibility, prepare to share examples of workshops you've led in the past. Highlight how you engaged participants, facilitated discussions, and drove outcomes. This will demonstrate your ability to lead and mentor others.
✨Prepare Technical Documentation Samples
Bring along samples of technical documentation you've created. This could include user guides, system designs, or project plans. Being able to showcase your writing skills will help illustrate your attention to detail and your ability to communicate complex information clearly.
✨Emphasise Your Team Spirit
TTEC Digital values a culture focused on employee experience, so be ready to discuss how you’ve contributed to team dynamics in previous roles. Share stories about mentoring junior staff or collaborating with colleagues to enhance customer experiences, as this aligns with their mission.
