At a Glance
- Tasks: Lead workshops and create project documentation for digital contact centre solutions.
- Company: Join TTEC Digital, a leader in transformational customer experience solutions.
- Benefits: Competitive salary, professional development, and a chance to work with cutting-edge technology.
- Other info: Dynamic team environment with opportunities for growth and innovation.
- Why this job: Be a technical expert and make a real impact on customer experiences.
- Qualifications: Bachelor’s degree in computer science or Engineering and 3 years of Dynamics 365 experience.
The predicted salary is between 50000 - 60000 £ per year.
TTEC Digital is seeking an experienced Dynamics 365 & Power Platform Technical Consultant in the United Kingdom. You will act as a technical subject matter expert for digital contact centre solutions, leading customer workshops and creating thorough project documentation.
The ideal candidate must hold a Bachelor’s degree in computer science or Engineering, possess strong presentation and communication skills, and have at least 3 years of experience in Dynamics 365.
Join us to help deliver transformational customer experience solutions.
Dynamics 365 & Power Platform CX Technical Consultant employer: TTEC Digital
At TTEC Digital, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Dynamics 365 & Power Platform Technical Consultant, you will benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a significant impact in delivering cutting-edge customer experience solutions. Located in the United Kingdom, we offer a dynamic workplace that values creativity and encourages growth, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 & Power Platform CX Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with Dynamics 365 and Power Platform. Include case studies or examples of projects you've worked on to demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Prepare for interviews by practising common questions related to technical consultancy. Be ready to discuss your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at TTEC Digital. Don’t forget to tailor your application to highlight your relevant skills and experiences!
We think you need these skills to ace Dynamics 365 & Power Platform CX Technical Consultant
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with Dynamics 365 and Power Platform in your application. We want to see how your skills align with the role, so don’t hold back on showcasing your technical expertise!
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their experiences to what we’re looking for in a Technical Consultant.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication skills shine through in your written words.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at TTEC Digital
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 and the Power Platform. Be prepared to discuss specific projects you've worked on, highlighting your role and the impact of your contributions. This will show that you’re not just familiar with the tools, but that you can leverage them effectively.
✨Showcase Your Communication Skills
Since you'll be leading customer workshops, it's crucial to demonstrate your presentation and communication skills during the interview. Practice explaining complex technical concepts in simple terms, as this will reflect your ability to engage with clients and stakeholders effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experience where you successfully tackled challenges related to digital contact centre solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research TTEC Digital
Familiarise yourself with TTEC Digital’s mission and values. Understanding their approach to customer experience solutions will help you align your answers with their goals. It also shows genuine interest in the company, which can set you apart from other candidates.
