At a Glance
- Tasks: Lead workshops and create innovative solutions to enhance customer experience.
- Company: Join TTEC Digital, a passionate team transforming the digital contact centre space.
- Benefits: Enjoy a supportive culture focused on employee experience and growth.
- Why this job: Make a real impact by mentoring others and driving digital transformation.
- Qualifications: 3+ years of experience with Dynamics 365 & Power Platform and a relevant degree.
The predicted salary is between 45000 - 60000 £ per year.
TTEC Digital is seeking an experienced Dynamics 365 & Power Platform Technical Consultant to enhance customer experience through innovative solutions. The ideal candidate will have a minimum of 3 years' experience and a Bachelor's degree in computer science or a related field.
Key responsibilities include:
- Leading workshops
- Creating technical documentation
- Mentoring junior staff
Join a passionate team at TTEC Digital and contribute to a culture focused on employee experience and transformation in the digital contact centre space.
CX Solutions Consultant: Dynamics 365 & Power Platform employer: TTEC Digital
At TTEC Digital, we pride ourselves on being an exceptional employer that champions innovation and employee growth. Our collaborative work culture fosters creativity and allows you to make a meaningful impact while working with cutting-edge technologies like Dynamics 365 and Power Platform. With ample opportunities for professional development and a commitment to enhancing the employee experience, TTEC Digital is the perfect place for those looking to thrive in the digital contact centre space.
StudySmarter Expert Advice🤫
We think this is how you could land CX Solutions Consultant: Dynamics 365 & Power Platform
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already at TTEC Digital. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Dynamics 365 and Power Platform. This will help us see how you can enhance customer experiences right from the get-go.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to technical consulting and customer experience. We want to see your passion and expertise shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at TTEC Digital and contributing to our culture of transformation.
We think you need these skills to ace CX Solutions Consultant: Dynamics 365 & Power Platform
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Dynamics 365 and Power Platform. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how your background makes you a perfect fit for our team at TTEC Digital.
Showcase Your Technical Skills:Since this role involves creating technical documentation and leading workshops, make sure to mention any specific tools or methodologies you’ve used. We love seeing candidates who can demonstrate their technical prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at TTEC Digital
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Dynamics 365 and Power Platform. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show that you not only understand the technology but can also apply it effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems or lead workshops. Think about past experiences where you had to create technical documentation or mentor junior staff. Prepare a few examples that highlight your problem-solving skills and leadership abilities.
✨Showcase Your Passion for Customer Experience
TTEC Digital is all about enhancing customer experience, so be ready to discuss how your solutions have positively impacted customers in the past. Share stories that demonstrate your commitment to improving user experience and how you’ve contributed to transformation in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing projects, or how they measure success in customer experience initiatives. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
