Tian Tian Market - Shop Assistant- West London Area
Location: West London Stores - Ealing, White City, Wembley and North Acton
Pay: £12.21 per hour
Contract: Variable hours, up to 40 hours per week across 5 days
About Tian Tian Market
Tian Tian Market is a leading Asian food retailer, offering a wide range of East and South-East Asian products. We are building a strong, dynamic team and are looking for individuals who are fast, efficient, and passionate about customer service, with the potential to develop into leadership roles.
What You'll Do:
- Provide a high level of customer service to all customers
- Serve customers and process cash and card payments accurately
- Assist shoppers in locating products and provide knowledgeable, friendly support
- Keep shelves stocked and organised efficiently, including handling large deliveries
- Conduct stock checks and manage product rotation to minimise waste
- Support promotional activities and maintain visual merchandising standards
- Maintain a safe, clean, and secure store environment
- Follow instructions from supervisors and report operational issues promptly
- Work as part of a strong team, helping colleagues and contributing to a positive store culture
Who We're Looking For:
- Customer-focused and task-driven individuals
- Comfortable serving both Chinese-speaking and local customers
- Fast, efficient, and reliable in completing daily tasks
- Team-oriented and ready to help colleagues succeed
- Previous retail or customer service experience (essential)
- Bilingual in Mandarin and English (desirable)
- Familiarity with East & South-East Asian foods (desirable)
- Right to work in the UK
What We Offer:
- Competitive pay of £12.21 per hour
- Staff discount on products
- Company pension and referral scheme
- Opportunities for promotion into Senior Shop Assistant or Store Supervisor roles
- On-the-job training to develop your skills and progress your career
Recruitment Process:
- Face-to-face interview
- One-hour trial shift at our Canary Wharf store
- Employment subject to references and successful completion of the trial
Job Types: Part-time, Permanent
Company pension
Referral programme
Ability to commute/relocate:
London: reliably commute or plan to relocate before starting work (preferred)
Do you have an interest & knowledge of South East & East Asian food products?
Are you able to receive large stock deliveries efficiently?
Are you applying for West, Central or East London stores?
Are you available to work peak time hours (Weekends & evenings is essential)?
Experience:
- Supermarket Retail: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
United Kingdom (required)
Willingness to travel:
25% (preferred)
Job Types: Full-time, Part-time
Discounted or free food
Do you have an interest in South East & East Asian food products?
Experience:
Retail/Customer Service: 1 year (preferred)
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Tian Tian Market - Shop Assistant- West London Area employer: TT Super LTD
Tian Tian Market is an excellent employer that values its team members by offering a supportive work culture and opportunities for growth within the company. With flexible working hours and a focus on customer service, employees can thrive in a dynamic environment while enjoying the benefits of working in vibrant West London. Join us to be part of a diverse team where your bilingual skills are not only appreciated but also essential for delivering exceptional service.
