Dilapidations Asset Manager

TT is looking for an asset manager to oversee dilapidations across its estate, alongside lease events and rent reviews. This is an existing role in the business, becoming available following the retirement of a long‐standing team member. The successful candidate will have 1-5+ years of experience in commercial property management, estate management, or building surveying, and will be looking to progress their career. Full support and guidance will be provided, as the business is committed to developing the right person for this role. They will manage the end‑to‑end dilapidations process from both landlord and tenant perspectives across the estate, progressing cases through to formal settlement. In addition, they will be responsible for the ongoing management of their allocated assets, bringing dedicated support and continuity to a well‑established function.

Key Responsibilities

• Assess and manage dilapidations claims as landlord or tenant across TT's commercial estate, accessing support and guidance, where required.
• Appoint and manage external dilapidations consultants, when needed.
• Instruct and manage expert teams when dealing with contentious cases.
• Negotiate dilapidations cases to the best financial outcome.
• Prepare board papers and cash flows for settlement approval.
• Engage solicitors to formally document agreed settlements.
• Liaise with colleagues to ensure the dilapidations strategy aligns with the broader property objectives and timing for each asset.
• Prepare annual budgets with reference to future lease events, freehold value‑add opportunities, and dilapidations liabilities.
• Negotiate lease events to meet or exceed budget expectations.

Working with Others

• Maintain close collaboration with asset management colleagues involved in the commercial estate, lettings, property sales, and development.
• Maintain close contact with the FM team by attending regular meetings and making joint site visits as appropriate.
• Provide support to all other teams within the company, including the finance, service charge, insurance, and rates functions.
• Work closely with the Modelling team to ensure property aspects of IC cases and other modelling exercises are fully understood.
• Provide accurate information to Finance and understand the processes they need to operate within.
• Build positive professional relationships across the business.

Reporting

• Ensure all data relating to relevant properties is accurately maintained in accordance with company procedures.
• Produce concise, accurate, and well‑presented cases for the Investment Committee.
• Support central reporting requests and regular tracker updates with timely, well‑written contributions.

Candidate Profile

• A Chartered Surveyor (MRICS) with a strong degree‑level education.
• 1-5+ years of experience in property asset management and dilapidations, gained within either a consultancy or client‑side environment.
• A willingness and ambition to learn, develop, and grow within a supportive and progressive environment.
• Exposure to managing claims from either a landlord or a tenant perspective.
• Interest in contesting cases and navigating the commercial and legal aspects.
• Adept at working with external professionals, lawyers, surveyors, and advisors.
• A genuine team player with excellent people skills and the ability to build credibility quickly with colleagues and external consultants alike.
• Strong presentation and written communication skills, including the ability to produce board papers and Investment Committee presentations.
• High levels of numeracy and IT literacy, with strong analytical skills.
• Enthusiastic and proactive, with the ability to manage significant activity.

What's on Offer

• Partially deferred discretionary bonus based on personal and company performance.
• Double match stakeholder pension scheme capped at 10% (e.g. a 5% personal contribution results in a 10% company contribution).
• 25 days of annual leave.
• Private medical insurance.
• Life assurance: 2 × base salary, to 4 × on joining the pension scheme.
• Income protection.
• Maternity leave: Six months full pay (subject to six months' service).
• Paternity leave: Four weeks full pay (subject to six months' service).
• Electric vehicle lease scheme.
• Cycle to work scheme.
• Interest-free season ticket loan.
• Financial support for relevant professional membership subscriptions.
• Matched charity fundraising via Give as You Earn (up to £2,500 per year).
• Employee assistance programme.
• Social and sporting activities.

What makes this role stand out

• The opportunity to learn and develop quickly within a highly supportive environment.
• A dilapidations mandate with real financial weight, overseeing £5m+ of claims activity per year across a large and varied estate.
• The opportunity to take a high degree of ownership of a case and progress to a formal settlement, once settled in the role.
• A large, diverse portfolio offering genuine commercial breadth, complexity, and interest.
• Career progression opportunities for strong performers.
• Direct access to senior leadership for guidance and the wider TT team for ongoing support.