Office Manager

Company Overview

COME JOIN OUR JOURNEY! When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.

Role Overview and Responsibilities

Reporting to the General Manager at our Bedlington manufacturing facility, the Office Manager is the first point of contact for visitors, customers and suppliers when visiting site. As the Office Manager you're responsible for ensuring that the Bedlington reception runs efficiently and smoothly. You'll coordinate administrative activities including maintenance and replenishment of stationery, catering and workwear stock. You'll also coordinate customer, and internal TT colleague, visits, including preparation of meeting rooms and provision of lunches and refreshments. As the Office Manager you'll also provide administrative support to the site based Senior Leadership Team as well as support to the Human Resources team, when required.

Key Responsibilities Include:

• Reception & Front Office Management
  • Serving as the first point of contact for visitors, customers, suppliers, and contractors
  • Managing incoming calls, emails, and general enquiries professionally and efficiently
  • Welcoming and coordinating visitors, including arranging meeting rooms and visitor access in accordance with site security and ITAR requirements
  • Maintaining a professional and organised reception area
  • Handling incoming and outgoing mail, courier deliveries, and shipments
• Office Administration
  • Ordering and maintaining office supplies, stationery, company workwear and general workplace requirements
  • Maintaining accurate records, filing systems, and company documentation where required
  • Assisting with preparing reports, documents, spreadsheets, and presentations
  • Supporting onboarding activities for new employees, including workstation and access arrangements
• Manufacturing & Business Support
  • Providing administrative support to the site based Senior Leadership team
  • Assisting with coordinating supplier and customer visits
  • Assisting with employee and visitor travel requirements
  • Assisting with organising meetings, training sessions, and company events
  • Supporting documentation control and internal processes in line with company procedures
  • Maintaining confidentiality of company, employee, and customer information
• HR & Employee Support
  • Supporting basic HR administration
  • Assisting with employee communications and workplace initiatives

Qualifications, Skills and Attributes

What We Look For:

• Previous experience in a receptionist, office administrator, office manager, or similar role
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Strong organisational and time-management skills
• Excellent written and verbal communication skills
• A professional telephone and customer service manner
• The ability to always maintain confidentiality and professionalism
• The ability to multitask and prioritise workload effectively
• Strong attention to detail and accuracy
• The ability to work independently and as part of a team
• Adaptable and flexible
• The ability to problem solve, identify and deliver process improvements

The following would enhance your application but is not essential to apply:

• Purchasing experience and knowledge of SAP purchasing processes

What We Offer You:

• Competitive Salary
• Enhanced pension contributions
• Healthcare cashback plan
• Employee assistance programme
• Site incentive plan
• Financial wellbeing benefit
• Discounted online and high street shopping and lifestyle vouchers
• Cycle to Work Scheme
• Discounted RAC membership
• Discounted Gym membership
• 5 weeks (in hours) annual leave plus bank holidays
• A supportive and friendly working environment with a focus on wellbeing and sustainability

TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under-represented groups.

Please be aware that many roles at TT Electronics are subject to both security and export control restrictions which means that limitations relating to nationality may apply. As a minimum and after offer stage, all successful candidates must achieve Baseline Personnel Security Standard (BPSS). TT Electronics is unable to sponsor work visas for this role.

We hold Health and Safety in the highest regard at TT, with the Wellbeing of our employees our top priority. Any successful candidate will be required to successfully pass a pre-employment Drug and Alcohol Screening.

Solving Technology Challenges for a Sustainable World. We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you!

Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. You can do this by emailing TTRecruitment@ttelectronics.com.

If you want to work for a company where who you are is valued and respected, we’d love to hear from you.