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For Companies At a Glance
- Tasks: Drive sales growth and customer satisfaction by managing the entire sales process.
- Company: Join a global manufacturer dedicated to sustainable electronic solutions.
- Benefits: Enhanced pension, healthcare cashback, gym discounts, and 183.75 hours annual leave.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a team making a positive impact on the world through innovation.
- Qualifications: Experience in sales, strong communication skills, and attention to detail.
The predicted salary is between 35000 - 45000 £ per year.
Company Overview
COME JOIN OUR JOURNEY! When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.
Role Overview and Responsibilities
At TT Electronics, Abercynon, we're hiring for a Sales Account Manager to join our team. The role of the Sales Account Manager is to drive order intake, revenue growth, and customer satisfaction by owning the end to end sales desk process, converting enquiries into orders, accelerating response times and ensuring seamless execution across internal functions. The role acts as the commercial hub between customer, engineering and operations, ensuring fast, accurate and competitive responses. Key responsibilities include:
- Commercial Ownership Own and manage customer enquiries from receipt through to delivery. Convert enquiries into orders through proactive follow-up and commercial awareness. Ensure pricing, lead times and terms align with margin expectations. Identify upsell and cross-sell opportunities.
- Customer Interface Act as the primary point of contact for assigned customers. Deliver fast, accurate and professional responses to all enquiries. Build strong working relationships with customers to support repeat business. Communicate proactively on delivery status, risks and solutions.
- Quotation & Order Management Prepare and issue accurate quotations. Enter and manage orders. Actively chase quotation feedback and order placement.
- Internal Coordination Work closely with Engineering, Operations, and Supply Chain to ensure alignment between customer expectations and operational capability. Escalate risks early and propose solutions.
- Delivery & Execution Focus Monitor order progress and ensure on time delivery performance. Proactively manage delays and communicate recovery plans. Support resolution of customer issues quickly and effectively.
- Pipeline & Opportunity Development Support Business Development Managers with opportunity tracking, customer intelligence, and follow ups. Identify new business opportunities through customer interaction.
- Continuous Improvement Drive improvements in response times, quote conversion rates, and customer experience. Challenge inefficiencies in current processes and propose solutions. Contribute to sales desk KPI's and performance tracking.
Qualifications, Skills and Attributes
What we're looking for: Experience in manufacturing/engineering sales environment. Strong commercial awareness (pricing, margin and negotiation). Ability to manage multiple priorities. Excellent communication and stakeholder management. High attention to detail and ownership mindset. Comfortable working cross functionally. Systems proficiency (ERP, Excel, Outlook).
What we offer: Enhanced pension contributions, Healthcare cashback plan, Employee assistance programme, Free Fruit Tuesdays, Sharesave, Site incentive plan, Financial wellbeing benefit, Discounted online and high street shopping and lifestyle vouchers, Cycle to Work Scheme, Discounted RAC membership, Discounted Gym membership, Specsavers vouchers, 183.75 hours annual leave plus bank holidays, A supportive and friendly working environment with a focus on wellbeing and sustainability.
TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under-represented groups.
Our Recruitment Process: Formal Interviews will be held on site and include a tour of the facility. Please be aware that many roles at TT Electronics are subject to both security and export control restrictions which means that limitations relating to nationality may apply. As a minimum and after offer stage, all successful candidates must achieve Baseline Personnel Security Standard (BPSS). TT Electronics is unable to sponsor work visas for this role. Successful candidates will be required to undertake and pass pre and during employment drug and alcohol testing.
Solving Technology Challenges for a Sustainable World: We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you!
Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. You can do this by emailing TTRecruitment@ttelectronics.com.
If you want to work for a company where who you are is valued and respected, we’d love to hear from you.
Sales Account Manager in Abercynon employer: TT Electronics
Contact Detail:
TT Electronics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager in Abercynon
✨Tip Number 1
Get to know the company inside out! Research TT Electronics and understand their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer enquiries or manage multiple priorities. Being ready to showcase your skills will set you apart from the competition.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Account Manager in Abercynon
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how your passion for engineering and customer service aligns with our mission at TT Electronics.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in manufacturing or engineering sales. We love seeing how your skills can contribute to our team, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, we’re looking for someone who can manage multiple priorities effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our journey at TT Electronics!
How to prepare for a job interview at TT Electronics
✨Know Your Stuff
Before the interview, dive deep into TT Electronics' mission and values. Understand their commitment to sustainability and how your role as a Sales Account Manager fits into that vision. This will show your genuine interest in the company and help you connect your experience with their goals.
✨Showcase Your Commercial Savvy
Be ready to discuss your experience in managing customer enquiries and converting them into orders. Prepare examples of how you've identified upsell opportunities or improved response times in previous roles. This will demonstrate your strong commercial awareness and ability to drive revenue growth.
✨Build Rapport
Since the role involves acting as the primary point of contact for customers, practice building rapport during the interview. Use active listening skills and ask insightful questions about the company's customer relationships. This will highlight your communication skills and stakeholder management abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple priorities. Think of specific situations where you've successfully navigated challenges, such as delays in delivery or customer complaints, and be ready to share how you resolved them effectively.